Accounts Receivable/Payable Lead

Description

JOB SUMMARY:

As the AR/AP Lead, you will coordinate the team responsible for managing all incoming and outgoing financial transactions. Additionally, you’ll ensure the team adheres to company values and works towards providing excellent customer service while maintaining financial accuracy. You will also provide leadership, direction, and support to the accounts payable and receivable team, ensuring timely and accurate financial operations; with a focus on enhancing customer and vendor relations while continuously seeking opportunities for process improvement.

DUTIES AND RESPONSIBILITIES:

• Lead the AP/AR team by setting clear objectives and ensuring accountability.
• Provide guidance and mentorship to the team, recognizing excellent performance and addressing areas for improvement.
• Foster a positive and collaborative environment.
• Oversee customer payment processes, ensuring timely invoicing, collections, and cash applications.
• Resolve customer inquiries or payment issues promptly, delivering exceptional customer experience.
• Evaluate delinquent accounts and coordinate collection efforts to minimize bad debt.
• Partner with VP of Finance to address slow-paying accounts and ensure successful collections.
• Ensure timely and accurate payment of vendor bills, in line with payment terms and internal controls.
• Oversee the vendor payment process, maintaining positive relationships with vendors and ensuring clear communication regarding payment policies.
• Work with accounting to ensure accurate bill coding, proper accruals at month-end, and the maintenance of all necessary records.
• Partner with the accounting to maximize cash flow and coordinate the timing of significant outflows.
• Continuously seek opportunities for workflow and process improvements across departments to enhance financial accuracy and efficiency.
• Ensure compliance with internal policies and regulatory requirements, maintaining accurate and organized records.
• Collaborate with cross-functional teams to streamline processes and enhance customer and vendor experiences.

Requirements

QUALIFICATIONS:

• Associates degree required.
• Office management experience.
• Proven experience in accounts payable/receivable management or a similar role for 3+ years.
• Strong leadership and team organizational skills.
• Excellent problem-solving, communication, and interpersonal abilities in related fields.
• Detail-oriented with a focus on accuracy and financial compliance.
• Proficiency in accounting software, Microsoft Office Suite, and financial reporting.

PHYSICAL REQUIREMENTS:

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

RELATIONSHIPS:

In performing the above responsibilities, the AR/AP Lead maintains the following relationships: 

The incumbent is accountable to the VP of Finance for interpreting and fulfilling the above responsibilities and others, which may be assigned.

As a service organization with a commitment to quality, it is the responsibility of each employee to maintain accurate and professional demeanor with colleagues and customers. 

PharmaLink reserves the right to revise or change job duties and responsibilities as the need arises.

Note: Please submit your request in writing to Human Resources if you wish to discuss reasonable accommodations to help you perform the essential functions of this job.