Customer Experience Coordinator (Relief) - Chantilly, VA
Skills
- Strong verbal communication skills
- Excellent multitasking abilities
- High emotional intelligence
- Organizational skills
- Proficiency in practice management software
Responsibilities
- Manage incoming customer communications across various channels.
- Greet customers warmly and ensure efficient check-in processes.
- Monitor customer wait times and enhance workflow efficiency.
- Provide empathetic responses to customer complaints and concerns.
- Follow up with customers post-visit to ensure satisfaction and care.
Education
- High school diploma or equivalent
- 2+ years of customer service experience
Benefits
- Industry-leading compensation
- 401K with company match
- Health, Vision, and Dental Insurance
- Paid parental leave
- Unlimited Continuing Education opportunities
- Flexible work schedules
- Employee pet discount
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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