Customer Experience Coordinator - Redmond, WA
Skills
- Strong verbal communication skills
- High emotional intelligence
- Organizational skills
- Problem-solving abilities
- Multitasking skills
Responsibilities
- Manage incoming customer communications and record call information accurately
- Greet customers warmly upon their arrival and ensure efficient check-in
- Monitor customer wait times and work to improve workflow efficiency
- Take ownership of customer complaints and resolve them empathetically
- Engage with customers while they wait and keep them informed
- Follow up with customers post-visit to ensure satisfaction
Education
- High school diploma or equivalent
- Experience in customer service roles
Benefits
- Industry-leading compensation: $20.00-$25.00 per hour
- 401K with company match
- Health, Vision, and Dental Insurance
- Paid parental leave - 10 weeks at 100% salary
- Unlimited Continuing Education opportunities
- Flexible work schedules for work-life balance
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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