Client Engagement Specialist
Skills
- Strong oral communication skills
- Attention to detail
- Ability to collaborate effectively
Responsibilities
- Research and resolve homeowner issues using the internal mortgage servicing system.
- Document all homeowner communications.
- Promote Valon-specific products and services.
- Identify and locate delinquent accounts.
- Determine ability to collect past-due payments.
- Collect payments on delinquent accounts and update records.
Education
- High school diploma or equivalent
Benefits
- Competitive salary and 401(k) with a 4% match
- No weekends or late nights required
- 17 days of paid time off, 5 additional sick days, and 11 paid holidays
- Comprehensive medical, dental, & vision benefits
- In-office snacks and drinks
- New Hire Orientation and promotion opportunities
- 12 weeks of fully paid baby bonding time
Average salary estimate
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Valon’s mission is to champion homeowners on their financial journey as the partner they can trust with their home and future.
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