Customer Svc Representative, Insurance Serv.
Overview
*All positions are located in Fresno/Clovis CA*
Opportunities for you!
- Consecutively recognized as a top employer by Forbes
- Vacation time starts building on Day 1, and builds with your seniority
- 403(b) retirement plan with up to 8% matching contributions
- Free parking and electric charging
- Great food options with on-demand ordering
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Want to learn more? Click here.
Responsibilities
The Customer Service Representative (CSR) is responsible for providing effective customer service to members, providers, and other authorized representatives. The CSR responds to health plan inquiries, answering questions regarding plan benefits, claims, billing, and eligibility. This position requires excellent telephone oral and written communication skills, and attention to detail when documenting applicable call notes.Qualifications
Education• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience• 1 year of commercial health plan or insurance experience preferred• Experience providing customer service in a health care environment preferred• Trizetto / QNXT software experience preferredDisclaimers
• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Community Health System is a private, not-for-profit, health system that employs more than 10,000 people. We've grown a lot since 1897 and we're not done yet. We're on a path toward becoming the model for excellence in healthcare, locally and nati...
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