Senior Fulfillment Operations Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  

Spreetail propels brands to increase their e-commerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  

Spreetail is hiring a Senior Fulfillment Operations Manager to be responsible for the day-to-day operations at our fulfillment center. This is an excellent opportunity to develop, lead, and coach employees while optimizing our fulfillment center.

• Ensure all Key Performance Indicators (KPIs) are within tolerance of their intended outcomes, including Safety, Quality, Delivery, and Cost, along with the ability to fully understand, drive, and ensure compliance with all Spreetail Fulfillment Standard Operating Procedures.
• Provides recommendations on future equipment and optimization of technology and develops and effectively leads multiple Operations Managers and Area Managers.
• Responsible for ensuring the optimization of freight flow throughout the entire facility and owning and driving continuous improvement projects to optimize FC processes.
• Ensure proper labor planning is completed at multiple facilities to manage domestic and international inbound freight and daily on-time shipping expectations.
• Demonstrate the ability to lead a positive and collaborative culture throughout the facility and thrive in a high-energy environment where tactical and strategic activities are expected.

• Intermediate level computer proficiency.  
• Proficient in Excel, plan forecasting and analysis.  
• Process mapping and SOP documentation ability.  
• Scorecard and dashboard performance management.  
• Individual development plan(s) management and proven ability to develop and promote entry-level talent. 

• 3-5 years of management or leadership experience.  
• Capable of lifting up to 75 lbs. routinely throughout the workday.  
• Ability to stand for 95% of the workday.  
• Strong Leadership and planning skills and shows strong Communication skills – both written and verbal.  
• Maintain flexibility to work some weekends and long hours during busy work periods.  

#LI-On-site

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us: 

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. 

• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package. 

• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-On-site