Digital Operations Product Specialist

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

Airbus Commercial is looking for a Digital Operations Product Specialist to join our Digital Operations team based in Kinston, NC.

As Digital Operations Product specialist, the Job Holder role will be to: 

⦁     Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions), 

⦁    Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness,

⦁    Manage the Digital Operations Integration activities and will ensure the Digital run activities are operated with the expected performance for the Operations Business functions.

Meet the Team:

As a multinational company with a global footprint, our business needs protection from security threats and assurance that our end-users (employees, customers and suppliers) have access to the tools and data they need, when they need it. Our partners depend on us to be reliable and secure. Our information management professionals are highly motivated, dynamic and diverse - we value collaboration, teamwork, solidarity, helping each other, achieving results and always putting Airbus first.
 

The Position is Located in KINSTON, NC

How We Care for You:
⦁    Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
⦁    Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
⦁    Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 
⦁    Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges:

Digital Integration:  40%

⦁    Strategy: follow the Digital Strategy defined by the Digital PMI Programme

⦁    Business requirements & Business process impacts & analysis: gather, challenge and validate the local business requirements for Operations  and drive the Business process impact analysis to ensure the IT / Digital solutions are appropriate

⦁    Maintain, challenge and update the local  Digital portfolio & Digital integrated roadmap for Operations, ensuring the availability, deployment and evolution of Digital solutions are aligned and secured with local business functions

⦁    Responsible for Operations business continuity, including managing adherence to agreements from the service provider; supporting the agreement exit planning in coordination with Group Digital team

Run activities:  40%

⦁    With the Digital regional Domains, being responsible for the Digital Operations service performance of the local site

⦁    Supply Chain: In alignment with regional & global sourcing strategies: drive the suppliers activities related to Digital Operations solutions and services, track the suppliers performance for any deliveries for Operations, may it be for project or for run activities

Change and adoption:  15%

⦁    Change: lead the change management / plant adoption and implementation of the Digital solutions being delivered to the Operations at plant level, whichever team, function, Airbus entity or external supplier delivers them.

Other duties as assigned: 5%

Your Boarding Pass:

• Degree in Information Technology or an equivalent combination of education and experience

• Minimum 5 years of operational support experience in an IM (Information Management) support environment required

• Minimum 5 years experience working with and Manufacturing, Manufacturing Engineering, Procurement or Supply Chain An understanding of Airbus IM standards, project, and service methodologies and procedures is a plus

• Knowledge of IM supplier landscape in North America is a plus

• Experience supporting IM systems within a production or manufacturing environment is a plus

• Minimum of ITIL foundations with advanced ITIL certifications is a plus

• Knowledge of SAP ERP, knowledge of Apriso MES

Licensure/Certifications:

Required:

• Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate

Preferred: 

• Technical certification in one of the following: Microsoft Certified Systems Engineer, Cisco Certified Network Professional, Certified Information Systems Security Professional, Global Industrial Cyber Security Professional

Travel Required: 

⦁    Domestic and International travels ad-hoc - up to 10%

Citizenship:

⦁    Eligible for employment in the US

Physical Requirements:

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Digital <JF-IM-DI>

------

Job Posting End Date: 07.11.2025Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.