Job details

Product Manager, AI & Risk Data Solutions

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

We’re seeking a Risk Data AI/ML Product Manager to lead the development of advanced data-driven solutions across SoFi’s First Line of Defense Risk Data. This includes domains like Business Risks & Controls, Credit, Collections, and Fraud. As a strategic bridge between engineering, data, and business stakeholders, you’ll drive innovation through AI, ML, and automation to enhance decision-making, streamline processes, and improve risk outcomes.

What You’ll Do

Product Strategy & Vision

Develop and execute the roadmap for AI/ML and data-driven products supporting Risk Data (Credit, Collections, Fraud).
Collaborate with stakeholders to identify opportunities to apply ML, automation, and data tools to risk management challenges.
Align product strategy with broader organizational goals to improve operational efficiency, analytics, and outcomes.

AI & Automation for Business Risk & Controls

Partner with the Business Risk & Controls team to implement AI/ML tools that improve oversight and streamline processes.
Identify and implement automation opportunities to replace manual work with scalable solutions.

Data-Driven Insights & Decisioning

Build AI analytics that surface strategy improvement opportunities within the Decision Engine.
Create solutions that empower teams with actionable insights and predictive intelligence.

Stakeholder Collaboration

Work closely with the Credit Risk, Collections, and Fraud teams to define requirements and success metrics.
Act as the primary liaison between technical teams (e.g., Data Engineers, ML Specialists) and business partners to ensure alignment.

Operational Excellence

Define and promote best practices for data governance, security, and quality within AI/ML products.
Monitor performance and iterate to enhance accuracy, efficiency, and user experience.

What You’ll Need

Bachelor’s degree and 5+ years of relevant experience, or Master’s degree and 3+ years of experience.
Proven success delivering AI/ML products in data-focused environments—ideally within financial services, risk, or related fields.

Technical Expertise

Deep familiarity with data pipeline and modeling tools (e.g., Snowflake, dbt, Airflow).
Exposure to AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face) and platforms like AWS and SageMaker.

Skills & Competencies

Strong analytical and problem-solving skills with a data-first mindset.
Excellent collaboration and communication abilities across technical and non-technical teams.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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