Sr. Software Engineer

We are Route

Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route  — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. 

Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.

Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.

Don’t just take our word for it! Discover what life at Route has to offer.

The team

Our team is responsible for our e-commerce offerings. We fully embrace the culture of experimentation and let data guide our roadmap. Our main focus in 2025 is to optimize order conversion across our multiple products. 

The opportunity

Route is looking for a Backend Engineer! In this role, you will collaborate cross-functionally with leaders in Machine Learning and Product to implement solutions and features that lead to better data-based decision making. You will also oversee a product portfolio of Package Tracking and Orders Systems, Merchant Products Systems, and Email Parsing. Route is focused on expanding our product portfolio while also continually providing a merchant experience that builds trust with consumers. As a Backend Engineer, you’ll have many opportunities to make a lasting impact while helping us meet this goal.

We’re looking for an engineer who can learn and contribute while also working with a high degree of independence — someone who feels comfortable taking ownership over tasks and collaboratively solving problems. We want engineers who get excited about tackling new problems across the stack as they arise, bring fresh ideas to the table, and show they’re comfortable with being challenged.

What you’ll do

• Design, develop, test, deploy, and improve backend software
• Deliver features and solutions with high confidence and quality
• Embody a culture of innovation, transparency, and radical candor
• Collaborate with Product Managers, Machine Learning Engineers, and Data Analysts to develop solutions and features

What we’re looking for

• 5+ years of software engineering experience
• Solid understanding of Computer Science fundamentals
• Experience with one or more general-purpose languages, e.g. Go, C/C++, Java, C#, or other compiled/semi-compiled language
• Experience working with cloud platforms like AWS, GCP, or Azure
• Experience working with multiple database technologies
• Familiarity with infrastructure as code (Terraform, Cloudformation, etc.)
• Go or Python experience preferred
• BS/BA degree in Computer Science preferred or equivalent experience

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $176,000 

The cash compensation above includes base salary by hiring location, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.