Senior Security Engineer

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As a Senior Security Engineer, you will be a key member of the team  responsible for engineering, maintaining, and automating Ro’s security infrastructure. You will collaborate closely with the SOC, IT, Product Security, GRC, and Infrastructure teams to implement cloud- and SaaS-native security technologies that protect Ro’s systems and patients. Your work will directly support our ability to detect, investigate, and respond to security threats. This role demands strong technical expertise, an automation-first mindset, and a proactive, collaborative approach to building scalable, resilient security solutions.

• Lead the management, configuration, and automation of EDR and vulnerability management technologies, with a strong focus on fully leveraging CrowdStrike Falcon and its full suite of capabilities. 
• Support the daily management and operations of policies and configurations for Cloudflare Zero Trust Gateway solutions.
• Partner closely with Security Operations, Product Security, IT, and other stakeholders to design and implement practical, risk-informed security controls.
• Monitor industry trends and emerging threats to ensure security controls remain effective and modern.
• Develop and maintain infrastructure-as-code and automation workflows for deploying and managing security controls at scale.
• Take ownership of critical security tooling, drive continuous improvements that reduce risk and alert fatigue, and foster strong cross-functional partnerships to advance key security initiatives.

• 5+ years of experience in a Security Engineering role where you were directly responsible for engineering, maintaining and configuring security systems such as EDR, SWG, VPN, CASB, CSPM, and email security
• 2 + years of in-depth  hands-on experience with a modern EDR platform, including deployment, policy tuning, threat hunting, real-time response.
• Hands-on experience operating and tuning Secure Access Service Edge (SASE) or Secure Web Gateway (SWG) solutions in an enterprise environment, including practical experience with CASB and DLP for monitoring, enforcing policies and supporting incident response efforts.
• Deep familiarity and hands on-experience with Splunk,  including log ingestion, data parsing, content creation, detection engineering, and noise reduction.
• Proven ability to take ownership of systems and projects, driving progress with minimal guidance—even in the absence of clear documentation or established processes.
• An outgoing and collaborative teammate who prioritizes “getting it right over being right”. You thrive in environments that value open communication, shared learning, and a positive team culture.
• 2+ years experience configuring AWS and other cloud environments.
• Relevant GIAC Certifications (GCIH, GWAPT, GPEN, etc)  or equivalent are a plus.

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $152,200-186,500 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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