Fast Facts

Join Riverside Insights as a Partnership Specialist, where you'll support educators through strategic sales initiatives and tailored assessment solutions, driving customer retention and business growth.

Responsibilities: Manage customer relationships, execute sales strategies, drive new business opportunities, present product solutions, and collaborate with cross-functional teams.

Skills: Strong sales skills, negotiation, relationship building, proficiency with CRM tools, and effective communication.

Qualifications: Bachelor's degree and 1+ years in EdTech Sales preferred, along with a collaborative mindset and motivation driven by up-selling and cross-selling.

Location: Remote with up to 5% travel for off-site team meetings, preferably in Eastern or Central time zones.

Compensation: $65000 - $75000 / Annually

As a Partnership Specialist, you will play a critical role in supporting our smallest customer segment by driving retention and growth through smart sales strategies and tailored assessment solutions. Your work will directly help educators better understand their students and foster meaningful outcomes, all while contributing to the achievement of our company’s revenue goals.

In this role, you will get to:

• Foster strong customer relationships by actively managing renewals, new business opportunities, and expansion efforts.
• Drive inbound and outbound sales activities by executing customer meetings and effectively managing inbound leads.
• Present product solutions effectively to various customer segments, both independently and collaboratively with leadership support.
• Develop and implement a segmented sales plan, leveraging automation to optimize efficiency and maximize outreach.
• Identify and capitalize on trends in inbound inquiries to refine messaging, improve engagement, and increase conversions.
• Build and maintain comprehensive product and sales methodology knowledge through ongoing training and professional development.
• Collaborate cross-functionally with customer support, marketing, and product development teams to enhance customer experiences and retention strategies.
• Utilize CRM tools to track sales activities, monitor pipelines, and ensure accurate forecasting. 

Disclaimer: The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. 

• Bachelor's degree and 1+ years in EdTech Sales with an Education background preferred.
• Strong sales skills, including negotiation and closing strategies.
• Skilled at building rapport with customers through effective communication and relationship-building.
• Proficient in using CRM tools and analyzing sales data for strategic planning.
• Excellent organizational and time management skills with the ability to work autonomously.
• Collaborative mindset to work effectively with cross-functional teams.
• Highly motivated and goal-driven, with a focus on up-selling and cross-selling opportunities.
• Proficient in delivering web-based presentations and utilizing PowerPoint for impactful sales engagements.  

Physical Requirements:

• Remote
• Up to 5% travel for off-site team meetings
• May require stationary positions (sitting or standing) for extended periods
• Eastern or Central time zone preferred
• Medical, Dental, and Vision plans  
• Company paid basic life and AD&D insurance  
• Company paid short-term and long-term disability  
• Supplemental life insurance options  
• Company paid Employee Assistance Program (EAP)  
• Retirement plan with discretionary company matching  
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options  
• Premium subscription to Calm for employee and dependents 
• Company paid time off (PTO)  
• 13 named holidays, 2 floating holidays, and 4 early-release half days 
• Quarterly Focus Days
• Flexible work arrangements
• Work-from-home expense reimbursement  
• Tuition Reimbursement Program  
• Company orientation and 30/60/90 Day Onboarding 

Compensation: A reasonable estimate of the base compensation range for this position is $65,000 - $75,000 USD plus applicable commission. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data/range parameters.

Who is Riverside Insights? Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent.  

Why Join Our Team?  

At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you. 

Riverside Insights is an Equal-opportunity Employer: 

Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion: 

At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. 

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.