Customer Experience Specialist - job 1 of 6
Skills
- Excellent communication skills
- Strong customer service skills
- Proficiency in Google Workspace
- Salesforce experience preferred
- Bilingual abilities preferred
Responsibilities
- Respond to customer inquiries regarding contractual obligations and system performance.
- Handle inbound and outbound customer calls professionally.
- Ensure compliance with regulatory requirements and company policies.
- Provide a consistent, high-quality customer service experience.
- Meet or exceed revenue targets and call objectives.
- Accurately update customer records and input data.
- Address customer concerns and escalate as needed.
- Clearly explain lease terms and contractual details.
- Complete administrative tasks to support operations.
Education
- High school diploma or GED required
Benefits
- Equal Opportunity employer
- Comprehensive training
- Opportunities for career advancement
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...
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