Senior Software Architect-Data Platform and AI

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

As a Senior Software Architect, you are driven, possess a high degree of discipline, and can deliver robust solutions for complex, large-scale, and data-intensive platform systems. You will collaborate with stakeholders to understand their requirements and translate them into scalable, high-performance software and platform solutions that address the whole business problem.

As a Senior Software Architect, you will drive the technical feasibility analysis for projects to identify and mitigate technical risks. Your expertise in selecting appropriate technologies and frameworks will drive innovation and shape the overall architecture, ensuring it aligns with business and technical goals. You will bring a deep understanding of distributed systems, real-time data processing, and platform design patterns to architect foundational components that support AI and analytics workloads at scale.

Throughout the development process, you will lead and mentor engineering teams, ensuring the successful implementation of the architectural design. Your ability to define the strategic architecture vision will be essential in aligning the software architecture with the overall organization technology strategy, driving its success in a fast-paced competitive market.

Key Responsibilities

· Collaborate with product and engineering teams to translate complex and ambiguous business requirements into robust, scalable platform and data architecture designs.

· Assess the technical feasibility of new projects and help engineering teams solve their most difficult technical challenges, particularly in areas of big data pipelines, stream processing, and system scalability.

· Understand and contribute to the long-term platform and data architecture strategy and teach others about it.

· Design for non-functional requirements including maintainability, efficiency, scalability, observability, availability, and security.

· Estimate resources required for a proposed design and optimize plans for cost, performance, or other attributes.

· Help to review design proposals from others.

· Produce technical documentation relating to application architecture, design steps, integration processes and testing procedures.

· Research new software, tools, and practices, and provide recommendations and proofs of concept. Stay current with advances in AI infrastructure, big data processing technologies (e.g., Apache Spark, Kafka, Delta Lake), and modern data platform architectures.

· Define best practices, patterns, and guidelines in coding and system design.

· Review designs and code to ensure its compliance with best practices and coding standards.

· Provide technical mentoring, guidance, and consultation to other architects and engineering teams to ensure the successful execution of software projects.

· Analyze legacy code and plan for enhancements to maintainability and other non-functional requirements.

Qualification and Skills

· You can relate your solid experience in designing large-scale, data-driven, distributed platform systems, and collaborating with a team to support their development and deployment.

· You have experience developing and deploying complex, cloud-native platforms in Azure or another public cloud provider.

· You are deeply familiar with many elements of our technology stack, which includes Kubernetes, Docker, Java, Spring Boot, Kafka, Avro, JavaScript, MySQL, and Gradle.

· You have prior experience with high-throughput healthcare information systems using HL7 or FHIR, or analogous integrations in other domains.

· You bring deep knowledge of big data ecosystem technologies and have hands-on experience building data pipelines and real-time event-driven architectures.

· You understand how to design platform foundations that enable machine learning workflows, model serving, and data observability, and you’re familiar with modern AI infrastructure patterns.

· You successfully manage system complexity through modularization and specification of maintainable boundaries between components.

· You demonstrate exceptional analytical, planning, and diagnostic abilities.

· You use active listening skills and clear communication in speaking, writing, and diagramming.

· Your interpersonal skills allow you to build consensus and promote understanding and adoption of architectural strategy.

· You recognize and apply object-oriented design principles, software design patterns, and architectural patterns.

· You couple new research and data with your experience and intuition to find answers that are innovative yet pragmatic.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

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