This position is responsible for receiving, screening, evaluating, and investigating reports or incoming calls of concern and response times of all reported allegations of child abuse, neglect, self-neglect, abandonment, and/or exploitation reported to MCFS or incoming from CPS; serves as a prevention outreach advocate; performs related work as required.
Required: Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Criminal Justice or closely related field and three (3) years of experience conducting child welfare investigations, three (3) years of experience providing professional casework management to families and children and three (3) years of experience working with Native Americans or diverse populations.
Preferred: CPR-First Aid, HIV- AIDS Training/Certificate. De-escalation Training/Certificate.
Special Requirement:
Skill in: Crisis intervention; client advocacy; oral and written communication; working cooperatively as a professional; organization and time-management; self-preservation; operating standard office equipment, including personal computer and software.
Knowledge of: Professional social casework principles, methodology and ethics; human psychosocial development within the context of the family, community and culture, with an understanding of the principles of child development; techniques for facilitating positive client motivation; health and social issues impacting client and community well-being; risk assessment and decision making; child interviewing techniques; basic understanding of the intake process; current practices of child welfare and systems theory and social welfare policy; Native American history/culture.
Ability to: Serve as an expert representative in both court proceeding and multidisciplinary team service delivery; maintain strict confidentiality; sustain wellbeing in the field of duty due to the nature of the work; establish realistic and attainable goals and demonstrate success criteria; recognize and identify treatment for risk indicators and establish model approaches for problem-solving; establish and maintain working relationships with clients, staff, agencies, and the general public; write effective and comprehensive case histories and related reports.
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential duties of this class.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk and climb stairs; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually moderate.
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