At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
We are seeking a Manager with knowledge of RDN or an experienced people manager with an affinity for field-based work. The Senior Market Development Manager will oversee the activities of Market Development Specialists in the East Area, partner with sales district managers on account selection, and the implementation of market development strategies and programs in the field.
This is a unique opportunity to be part of a developing, dynamic team that will be responsible for introducing a new therapy that will potentially transform healthcare in the United States. Medtronic is committed to its clinical program and bringing Renal Denervation to the US market. Its received FDA approval in November 2023. Come join the US RDN launch team for a once-in-a-career opportunity to help bring a novel therapy to US Hypertension (HTN) patients.
We look for leaders at every level who have a clear vision of where we are going and how to get there, bold inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers.
A DAY IN THE LIFE:
· Elevate ideas from the MDS team and customers to the Market Development Specialist Team Director to shape and support the strategy for referral and patient-directed HTN disease education, and upon FDA approval – RDN therapy adoption.
· Be an expert in clinical data and hypertension program planning resources for MDS team members, customers, and sales District Manager partners.
· Oversee the field-based Market Development Specialist team through field rides. Provide coaching and feedback throughout and within post-ride call reports. Assure consistency for program implementation and tracking among the Area MDS team.
· Participate in high-level customer meetings with key stakeholders – administrators, treating and referring physicians -- representing Market Development in conjunction with the local MDS and sales representative.
· Drive the Area MDS team to utilize the organization’s customer relationship management (CRM) software to track program activity. Partner with sales operations counterpart to track CRM utilization by the MDS team, and accurate reporting.
· Build trust and collaborative relationships with Sales District Managers within the Area for the purposes of quarterly account selection and review to streamline the implementation of approved programs by field teams.
· Manage the MDS team program budget and report tracking to budgetary allowances quarterly. Achieve annual budget goals.
· Hire new MDS team members for expansion geographies, and work in partnership with the Sales Training Director for onboarding activities and acceleration of time to competency.
· Develop relationships with society chapter leads, patient advocacy groups, and key-opinion-leaders in the Area.
· Conduct quarterly, semi-annual, and annual reviews of metric achievement. Engage in annual discussions with MDS team members for career development planning.
· Support and exemplify a strong culture for the MDS team, centered around optimism, collaboration, customer orientation, ethics, and execution.
· Partner with Manager counterparts of Reimbursement Economic and Field Clinical Research Specialist teams to meet reimbursement and clinical needs of customers.
· Gain depth of understanding of compliance and legal guardrails for market development and assure that programs are implemented within guidance. Assure Therapy Awareness Programs are conducted according to Medtronic expense guidelines.
· Meet, collaborate, and provide routine updates to the Director of Market Development.
· Ability to travel up to 50% of the time
Must Have:
· Bachelor's Degree
· Minimum seven years of experience in marketing, program or market development work, or sales (five years with Advanced Degree)
· Minimum five years of managerial experience including programs or people leadership
Nice to Have:
· MBA or Master's in Business, Hospital Administration, Nursing, or Life Science
· Entrepreneurial, healthcare marketing, or consultative selling experience in medical devices, or pharmaceuticals highly desired
· Experience working in the CV suite of a hospital, such as Cath Lab, CV program coordinator, or CV program leadership
· Knowledge of hypertension or experience working with hypertensive patients
Experience in developing a new market, i.e. implementation of key tactics, execution and performance tracking
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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