Sales & Customer Success Representative
Do you believe sales should be built on trust—not pressure?
At Magnolia Home Inspections, we’re looking for driven, service-minded professionals who
can turn inbound inquiries into long-term client relationships with care, urgency, and
integrity.
As a Sales & Customer Success Representative, you’ll be the first voice many homebuyers,
real estate agents, and investors hear. Your mission: guide them through the inspection
process, answer their questions, earn their trust, and ensure their experience is
exceptional—before, during, and after the inspection.
What Success Looks Like
- Consistently meeting weekly booking and conversion goals
- Clients who feel informed, not pressured
- Transparent CRM notes that support team communication
- Positive customer feedback and strong referral volume
Own the Relationship & Drive Revenue
- Respond to inbound calls from clients and real estate professionals
- Conduct warm outbound calls to follow up on leads and drive appointment bookings
- Convert inquiries into scheduled home inspections with professionalism and urgency
- Consult and educate customers to ensure confidence—not pressure—in their decisions
- Use CRM software to enter orders, log detailed communication notes, and track progress
- Provide inspection service options and helpful notes for the inspection team
- Negotiate service agreements that reflect mutual understanding and value
Deliver Outstanding Customer Success
- Follow up consistently, respecting timelines, budgets, and decision-making cycles
- Support post-inspection clients with questions, concerns, and next steps
- Resolve client issues promptly with care and clear communication
- Maintain strong relationships with customers, vendors, and team members
- Coordinate all parties involved in the inspection process for smooth execution
- Stay informed about market trends and competitor services
Collaborate and Improve
- Work closely with inspection and operations teams to ensure alignment
- Contribute ideas to improve conversion rates and service delivery
- Participate in team meetings, coaching sessions, and sales performance reviews
- Represent Magnolia’s values of honesty, excellence, and client care in every interaction
What We’re Looking For
- 2+ years in sales, customer service, real estate, or client success roles
- Strong listening, persuasion, and problem-solving skills
- Detail-oriented with the ability to follow structured workflows
- CRM experience (HubSpot, Salesforce, etc.) preferred
- Comfortable working remotely with autonomy and accountability
- A mindset built on integrity, empathy, and consistent self-improvement
Why Magnolia?
Magnolia is growing fast across Tennessee—but not at the cost of our values. We’re
committed to doing the right thing, even when no one is watching. Whether a client is
purchasing their first home or managing a large portfolio, we protect more than just
properties—we protect their peace of mind.
Join a team that sells with purpose, serves with excellence, and operates with heart.
Company Website: www.trustmagnolia.com
Compensation & Schedule
- $20/hour base pay + performance-based bonuses
- Flexible roles:
- Part-time: 25–30 hours/week
- Full-time: 35–40 hours/week
- Core hours: Mondays & Tuesdays required; some Saturdays preferred
- Remote-first: Must have high-speed internet and a quiet, professional workspace
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Become a key player at TNCPI as an Environmental Engineer, focusing on compliance and data management to promote a sustainable work environment.
Become a pivotal Client Partner at Lazer, steering strategic commerce initiatives for leading clients from various industries.
Support Ferrovial's Business Development team in coordinating project proposals and market analysis within their global infrastructure operations.
Step into leadership with DXC Technology as a Senior Manager Sales in the Aerospace & Defense sector, where industry insight meets innovative technology.
We're seeking a skilled Business Development Specialist to lead our growth in the commercial printing industry through client acquisition and relationship management.
Lead and inspire an inside sales team managing Supplemental SaaS sales within the K-12 education sector to drive revenue and market growth while collaborating across departments.
As a TMT Coverage AVP, lead impactful client relationships and drive strategic business solutions at Barclays.
Carrier Rental Systems is recruiting a Rentals Key Accounts and Special Events Manager to drive growth and manage key accounts within the HVAC rental industry.
Lead and mentor our sales team as a Sales Manager at Charlie's Produce, driving excellence in a supportive environment.
Become a Loyalty Retention Specialist at Long Beach BMW and help foster long-term relationships with our valued customers.
Medtronic is seeking a Principal Clinical Specialist for Pelvic Health to lead surgical coverage and support patients with innovative therapies.
Join Granicus as an Enterprise Account Executive to help transform government engagement through innovative technology solutions.
Step into the dynamic world of media sales with NBCUniversal as a Sales Planner, where you'll drive strategic proposal development and client service.
Drive the success of venue sales at OVG as the Event Sales Director, spearheading event management and client relations.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
