Key Accounts & Special Events Manager

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

Carrier Rental Systems provides year-round solutions for temperature control, power generation, and special event needs by renting and selling HVAC equipment during emergency breakdowns, planned outages, equipment retrofits, and plant expansions. 

Carrier Rental Systems is seeking a motivated, energetic, customer-focused individual to join the organization as a Rentals Key Accounts and Special Events Manager.   

This position is responsible for building and executing on a growth strategy focused on National/Key Accounts across North America and includes the management and execution of our Special Events Segment. 

Strong customer relations, sales and negotiation skills are critical in building new and maintaining healthy relationships with key customers.  

Key Responsibilities 

• Participate in the development and implementation of the sales strategy plan to ultimately achieve sales objectives.  

• Conduct numerous face-to-face meetings, presentations and strategic conference calls with customers to gather and document the changing needs of the national account and their end-users. 

• Help identify the segments internal strengths and weaknesses, as well as its external opportunities and threats. 

• Identify, management and execute Special Events segment opportunities using team resources. 

• Coordinate with company executives and sales & marketing professionals to analyze market trends.  

• Participate during internal sales calls and monthly meetings and report on partner-facing activities.  

• Work with Internal Marketing teams to coordinate and execute annual marketing and promotional campaigns. 

Basic Qualifications   

• Bachelor’s Degree OR a High School diploma / GED with 5 years of industry experience ie; manufacturing, plumbing or electrical.  

• 3+ years of experience utilizing Customer Relationship Management (CRM) plus skills and knowledge of CRM tools (i.e. Salesforce). 

• Valid driver’s license, must be able to pass MVR  

Preferred Qualifications  

• Experience with Commercial HVAC products  

• Understanding of National Accounts sales function 

• Strong interpersonal and customer relationship skills supported by previous experience 

• Proven ability to multi-task, manage multiple projects and effectively determine priorities  

• Marketing communication and strategic planning skills 

• Strong presentation skills with the ability to train on various industry related topics  

• Knowledge of the Special Events industry 

• Knowledge of the HVAC wholesale distribution market  

• Proactive and results-oriented to work in a rapidly growing industry  

• Technical aptitude 

• Strong problem-solving, strategic thinking, and analytical skills required  

• Team-oriented, foster teamwork with improved ideas and resolution to problems  

• Strong computer skills essential – thorough knowledge of Word, Excel, PowerPoint, and web-based applications 

• Ability to effectively work remotely and in a fast-paced environment 

• Extensive travel is required for effective customer and team support, approximately 75% (as required; some nights and weekends)  

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