Head of Consulting Relations

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

Your North Star: Lead a team to execute our strategy for building and sustaining robust partnerships with healthcare benefit brokers and consultants.

This role is crucial for amplifying Lyra’s market visibility, driving growth, and increasing revenue through these essential channels. As an integral member of the Go-To-Market (GTM) team, you will be instrumental in shaping Lyra’s brand, fostering strategic relationships, and achieving ambitious growth objectives.

In this role, you will empower a team to build and strengthen connections between the consultant community and Lyra. This ensures partner insights and feedback directly inform our strategies and initiatives, driving revenue expansion. You will own cross-functional collaborations with Sales, Customer Success, Finance, Legal and Marketing teams. Your responsibilities include aligning partnership efforts with broader business goals, identifying opportunities for expansion, and addressing challenges to deliver exceptional value to our customers. Your ability in fostering and cultivating resilient, mutually advantageous relationships will be vital to propelling Lyra’s ambitious growth and impact aspirations.

This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.

• Strategic Partnership Development: Design and execute a partnership strategy to expand market reach, build and formalize relationships with key healthcare consultants and brokers, and align efforts with organizational growth goals.
• Relationship Management: Maintain senior level relationships with key consultants, nurturing existing partnerships, cultivating new relationships, and conducting regular meetings, presentations, and training to promote Lyra partnerships.
• Insights and Market Analysis: Lead the collection and distribution of industry trends and market dynamics, providing valuable insights to inform product, sales, finance and marketing strategies while optimizing partnership performance.
• Cross-Functional Collaboration: Aptitude to solicit, analyze, and share feedback from partners with internal stakeholders (sales, marketing, customer success, legal, finance) to make necessary adjustments in strategy, approach and execution; be an active and informed voice communicating solution needs, gaps and opportunities to our internal teams.
• Performance Metrics and Reporting: Through thoughtful and data-driven leadership of your team, define KPIs, track outcomes, review pipelines and provide senior leadership with regular updates, using data-driven insights to refine and improve strategies for your team.

• 15+ years of experience in the healthcare benefits industry.
• 5+ years of demonstrated ability to build deep trusted relationships with key stakeholders at designated national, local and regional consultant and brokerage offices (e.g. Aon, WTW, Mercer)
• 5+ years managing high performing teams
• Exceptional relationship-building, negotiation, and communication skills, with the ability to communicate effectively at all levels of an organization.
• Experience developing and executing a benefit consultant/broker strategy, internally and externally
• Strong presentation skills, including the ability to articulate product vision and establish credibility with stakeholders.
• Experience in leading in a high growth, fast changing environment
• Ability to travel

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."