Facilities Manager - job 1 of 8

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The role of the Facility Manager is to ensure the proper operation of all aspects of a facility. The Facility Manager must establish, operate, and maintain a comprehensive Facility Management program which allows an organization to manage and oversee the Operations and Maintenance of the Building, Building Systems and Equipment.

What this job involves:

The Facilities Manager will serve as the primary contact for facilities management, supporting the Senior Facilities Manager and Account Leader in delivering high-quality services. This role has three main responsibilities. The manager will coordinate and manage six prominent parking garages in the Charlotte market, serving both clients and the public. Additionally, they will oversee facilities management for a new garage under construction in West Charlotte. The position also requires acting as the subject matter expert on leased garage spaces for the Carolinas and Tennessee regions.

Summary of Duties/Essential Functions:

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
• Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.
• Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs
• Completes all facilities related reports accurately and on time following the client’s policies for record keeping.
• Manages the work assignments for building technicians, vendors, and contractors.
• Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
• Assists with the development and implementation of the annual management plan for the buildings within the area.
• Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative
• Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
• Recommends capital improvements and prepares operating budget reports.  Prepares monthly operating budget & forecasts and completes monthly variance report.
• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
• Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
• Any/other duties as assigned

Qualifications

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus
• 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant
• Strong leadership & management skills
• Strong interpersonal skills
• Strong communication and presentation skills
• Manage both technical and administrative staff
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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