Senior Manager, Technology Program Management - G&A

Ironclad is the #1 contract lifecycle management platform for innovative companies.

Contracts are the foundation of business, but managing them has traditionally been slow, manual, and costly. Ironclad helps companies like L'Oreal, OpenAI, and Cisco create, negotiate, and activate contracts faster, without sacrificing compliance. Our platform is flexible enough to handle every kind of agreement, from sales and procurement to HR and legal.

We’re building the future of functional, intelligent contracting, and writing the new narrative for how contracts drive business. Ironclad is a consistent Leader the space, according to Forrester Wave and Gartner Magic Quadrant. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies.

We’re backed by Accel, Sequoia, Y Combinator, and BOND, and operate in a highly collaborative, inclusive environment. We'd love for you to join us!

This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

About the Role:

We are seeking an experienced Business Technology Partner G&A Leader to join our Business Technology team, focused on developing and executing our stakeholders strategy. This role will serve as the bridge between business needs and technical implementation, with a particular focus in G&A functions: People, IT, Finance, Legal.

Key Responsibilities:

• Own and evolve Ironclad's end-to-end technology roadmap across the G&A journey

• Define a scalable technology strategy that supports core workflows and platform extensibility

• Write clear, actionable, and technically-sound process and product requirements that balance user needs with architectural best practices

• Partner closely with engineering leads and architects to scope, design, and deliver robust and secure technology solutions

• Prioritize a wide range of stakeholder needs using strategic thinking, data insights, and a strong product sense

• Deeply understand systems pain points, and workflows across IT, HR, Legal, Finance, Procurement, and up/downstream business workflows

• Lead discovery and research with users, architects, and implementation partners

• Be the subject matter expert and thought leader on systems integrations both internally and externally

• Collaborate with third-party partners in ERP, HCM to ensure compatibility and explore extensibility into adjacent tooling

• Partner cross-functionally with G&A, Technology, and design to deliver impactful and measurable outcomes

• Monitor success metrics, customer adoption, and performance of integrations; iterate based on feedback and usage data

Qualifications:

• 8+ years of G&A product ownership experience in B2B SaaS with a strong focus on enterprise integrations and APIs

• Deep technical understanding of system architectures, data models, authentication protocols (e.g., OAuth2, SAML), and integration patterns (e.g., webhooks, ETL, middleware)

• Proven ability to partner effectively with business stakeholders and engineering to drive technical design conversations and trade-offs

• Excellence in writing clear product requirements and translating complex systems into intuitive user experiences

• Strong strategic thinking and prioritization skills—balancing short-term needs with long-term platform evolution

• Demonstrated product sense, judgment, and ability to identify high-leverage problems and opportunities

• Experience thriving in fast-paced, ambiguous environments with cross-functional collaboration and a customer-first mindset

• Hands-on experience working with enterprise platforms such as Bamboo, Lattice, Workday, Netsuite, Okta, Snowflake, Coupa, and Slack

Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Market-leading leave policies, including gender-neutral parental leave and compassionate leave

• Family forming support through Maven for you and your partner

• Paid time off - take the time you need, when you need it

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

• Mental health support through Modern Health, including therapy, coaching, and digital tools

• Home office setup stipend to make your space work for you

• Pre-tax commuter benefits (US Employees)

• 401(k) plan with Fidelity (US Employees)

• Regular team events to connect, recharge, and have fun

• And most importantly: the opportunity to help build the company you want to work at

Base Salary Range: $135,000 - $165,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.