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Staff Brand Designer - job 1 of 3

Intercom is an established AI Customer Service company seeking a Staff Brand Designer to lead multi-channel marketing design projects within a diverse creative team, helping to elevate the company’s brand presence and deliver impactful visuals across digital and physical platforms.

Skills

  • 10+ years of design experience in brand identity and campaigns
  • Proficient in Figma and Adobe Creative Cloud
  • Experience in motion design and illustration, both execution and art direction
  • Strong autonomous work ethic and leadership skills to guide junior team members
  • Detail oriented with ability to balance design trends and brand consistency
  • Excellent communication skills, including articulation and defending design decisions
  • Strong understanding of brand strategy, business goals, and navigating ambiguity

Responsibilities

  • Design marketing campaigns and communications for paid, organic digital content, out-of-home advertising, events, product campaigns, animations, videos, reports, e-books, webinars, decks, and sales enablement materials
  • Establish and reinforce Intercom’s brand identity as an industry leader
  • Create impactful visuals for static and video-based social content
  • Apply and innovate on brand design systems across all branded touchpoints
  • Collaborate with animators for motion-based assets
  • Manage projects end-to-end from concept through execution
  • Partner cross-functionally with writers, producers, marketers, leadership, and external agencies
  • Maintain deep understanding of Intercom’s products and empathize with B2B SaaS audiences

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid parental leave program
  • 401k plan with match
  • In-office bicycle storage
  • Fun company events for employees and their families
To read the complete job description, please click on the ‘Apply’ button
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CEO of Intercom
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Karen Peacock
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Average salary estimate

$212312.5 / YEARLY (est.)
min
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$193500K
$231125K

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Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

139 jobs
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BADGES
Badge ChangemakerBadge Family FriendlyBadge Future MakerBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Rapid Growth
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Disability Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Medical Insurance
Mental Health Resources
Maternity Leave
Paternity Leave
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$193,500/yr - $231,125/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 1, 2025

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