Clinical Nurse Manager Triage and Transitions Ambulatory Care

Job Description:

The primary role is to support Triage and Transitions RNs (Registered Nurse). This individual will focus on ensuring consistent, reliable, and high quality clinic processes, protocols, workflows, and training for RNs and clinic teams. This role will strongly collaborate with the Practice Administrators, Clinic Managers and partner with Process Improvement, Ambulatory Informatics, Pharmacy and other system resources.



This position is a hybrid position which will require both remote and in-person/on-site visits.  If you are currently an internal caregiver for Intermountain Health, you must reside in either CO or MT close to an Intermountain care site.  If you are not a current caregiver for Intermountain Health and are applying externally, you must currently reside in Colorado or Montana near an Intermountain Health care site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for supervision, development and coaching of Triage and Transitions RNs 

• Responsible for evaluating outcomes of transitional care management  services and telephonic triage services provided by RN team

• Coach providers, MAs and other associates on building integrated clinical care teams

• Build and effectively maintain relationships with practice leadership and key clinical influencers to result in practice transformation

• Plan, develop and implement strategies to address population health needs for primary care clinics within the region

• Protect patients and employees by developing and interpreting policies and protocols for telephonic triage, transitions of care, and other population health initiatives.

• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

• Performs other duties as assigned.

EDUCATION

Required: Graduation from an accredited School of Nursing is required. 
BSN required.

CERTIFICATION, REGISTRATION, LICENSE (*indicates primary source verification requirement)

Required:

• Current compact (multi-state) license as a Registered Nurse in the state of practice is required. 
• Current Basic Life Support for Healthcare Providers (BLS-HCP) course completion card from the American Heart Association is required

EXPERIENCE 

Required: Experience working as a Registered Nurse at least 3 years

Preferred:

• 3+ years of acute care and/or ambulatory care nursing experience is strongly preferred
• Primary care nursing and/or care management experience preferred. 2+ years of leadership/management including process improvement and change management experience

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each 
essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions.

● An ability to be flexible and adaptable in day to day job duties as the 
primary care RN role evolves
● An interest in self-motivation and self-learning
● Proficient in advocating for MA and RN clinical support roles as they 
pertain to primary care patient centered care
● Strong understanding of the value of RN role on an integrated primary 
care team
● Interacts with colleagues, team, and all staff in a professional and 
collegial manner
● Strong writing, process, critical thinking and communication skills

 

Physical Requirements:

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$43.67 - $67.41

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.