Client Relations Coordinator

Description

iCook After School is a dynamic and innovative educational company that focuses on bringing

the joy of cooking and healthy eating to children. We believe in making learning fun and

impactful, providing students with hands-on cooking experiences that foster creativity,

teamwork, and a love for nutritious food. Our mission is to inspire the next generation of home

cooks and food enthusiasts.

Position Overview 

We’re looking for a proactive and personable Client Relations Coordinator to serve as the first point of contact for

prospective clients. This role is ideal for someone who thrives in a fast-paced environment, enjoys building

relationships through clear and warm communication, and is detail-oriented when it comes to follow-through.

Responsibilities

Client Communication & Coordination:

• Respond to prospective client inquiries via email in a timely and professional manner
• Schedule and lead Zoom calls to walk prospective clients through our offerings and answer any questions
• Follow up with leads to ensure a seamless onboarding or decision-making process
• Maintain organized records of all client interactions and communications
• Collaborate with internal teams to ensure alignment on client needs and expectations

Administrative Support:

• Monitor office mail and flag or distribute as needed
• Track and follow up on outstanding invoices
• Support with light reporting and updates for the internal team
• Assist with other general administrative tasks around the office as needed

Benefits

Working with iCook offers several exciting benefits:

• The opportunity to make a profound impact on children's lives by fostering the development of crucial life skills.
• A mix of office-based administrative tasks and on-site work, providing a dynamic work environment.
• A supportive and dedicated team that shares a passion for learning, skill development, and achieving our mission.
• Hands-on experience across various departments of a small business, with your opinions and contributions valued.
• Competitive pay, paid time off, health insurance, 401(K)
• Pay $46K+ per year, based on experience

iCook After School is an equal opportunity employer. We celebrate diversity and are

committed to creating an inclusive environment for all employees.

Requirements

Qualifications:

• Bachelor’s degree, preferred.
• Excellent written and verbal communication skills
• Comfortable and professional on Zoom/video calls
• Strong organizational skills and attention to detail
• Self-motivated and able to manage follow-ups without reminders
• Experience in client services, sales coordination, or administrative support preferred
• Proficiency with Google Workspace, Zoom, and CRM tools is a plus