Team Member Housing Manager for Noble House Hotels & Resorts

Description

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 25+ luxury, independent hotels and resorts around the country and Mexico. We are seeking a Team Member Housing Manager for our corporate office, and we are looking for this role to ideally be based in Wyoming or Florida but open to this role being based in Kirkland, WA or remote within Washington, Wyoming, Florida, South Carolina, Nevada, Texas, Colorado, Louisiana, or Virgina - ONLY. 

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us Noble House Hotels & Resorts lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

What You Do:

The Team Member Housing Manager is responsible for overseeing the daily operations of employee housing facilities, ensuring a safe, clean, and well-maintained living environment. This role involves managing housing assignments, enforcing housing policies, coordinating maintenance, and supporting team member well-being through effective housing services. Noble House Hotels & Resorts owns Team Member Housing in Wyoming and Florida, and our properties lease locations for Seasonal Hires. This role will report directly to our Legal team and partners with our HR and Facilities teams and leaders across the company. 

Primary responsibilities of the Team Member Housing Manager include:

Housing Management

• Assign rooms to employees based on availability and eligibility. 
• Issue all contracts with the team member and collect Security Deposit
• Conduct check-in and check-out procedures, including issuing keys and linens. 
• Maintain accurate rooming lists and housing records. 
• Schedule and conduct regular inspections of rooms and common areas. 
• Coordinate pest control, fire safety checks, and maintenance services. 
• Ensure compliance with housing policies and safety regulations. 
• Make sure housing is maintained to a certain standard both from a capital improvements and daily maintenance standpoint 
• Keep housing 100% occupied; If housing is available in shoulder season, find third party renters to keep space 100% occupied 
• Get creative with filling the space, between line level and management positions 

Housing Resident Relations & Enforcement

• Educate residents on housing policies and procedures. 
• Enforce housing rules and regulations. 
• Address and resolve resident complaints or conflicts. 
• Report disciplinary issues to HR and assist in resolution. 

Administrative

• Maintain inventory of housing supplies and furnishings. 
• Track maintenance requests and follow up on completion. 
• Assist with budgeting for housing operations and supply procurement. 
• Prepare reports on occupancy, maintenance, and resident feedback. 

Communication

• Liaise with HR, maintenance, and security teams. 
• Support onboarding processes by coordinating housing for new hires. 
• Organize community-building activities or meetings as needed. 

Requirements

 To be successful as the Team Member Housing Manager position, you:

• High school diploma or GED required; associate or bachelor’s degree in business, hospitality, or property management preferred. 
• 2–3 years of experience in housing management, HR operations, or facilities coordination. 
• Strong organizational and multitasking skills. 
• Excellent interpersonal and communication abilities.
• Familiarity with housing regulations, safety standards, leasing and contracts, and property management software. 

When joining our team as a Team Member Housing Manager you will receive:

• Competitive salary + Annual Bonus potential.
• Benefits offered for medical, dental, vision, On Demand Pay- Your Pay Before Payday, pet insurance, life insurance, 401K (with matching at 1 year) and travel perks around the country.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.