Telecommute Phone Support
We are seeking a highly motivated individual to join our team as a Telecommute Phone Support specialist. In this role, you will be responsible for providing exceptional customer service and technical support over the phone. This is a remote position, allowing you to work from the comfort of your own home.
Responsibilities:
Answer incoming phone calls and provide assistance to customers
Troubleshoot technical issues and provide solutions
Document customer interactions and resolutions in the system
Escalate complex issues to the appropriate team members
Follow up with customers to ensure satisfaction
Qualifications:
Excellent communication skills
Strong problem-solving abilities
Previous experience in customer service or technical support
Ability to work independently and manage time effectively
Comfortable working in a remote environment
Skills:
Proficient in using phone systems and customer support software
Ability to multitask and prioritize tasks
Attention to detail
Ability to remain calm and professional under pressure
If you are a self-motivated individual with a passion for helping others, we would love to hear from you. Apply now to join our team as a Telecommute Phone Support specialist!
Full time or Part Time
Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed
Average salary estimate
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