Web Product Manager

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About this Role:

We are seeking a customer-obsessed, detail-oriented Web Product Manager to lead initiatives that improve the usability, performance, and business impact of Gartner.com. You will be responsible for identifying user needs, defining product requirements, and driving cross-functional execution to deliver measurable outcomes.

The ideal candidate is passionate about web experiences, understands the B2B buyer journey, and thrives in a fast-paced, collaborative environment.

What You’ll Do:

Define and Execute Product Roadmap

• Develop and maintain a product roadmap aligned with business goals and user needs.
• Prioritize features and enhancements based on impact, effort, and strategic alignment.
• Translate ideas into clear, actionable product requirements.

Improve User Experience and Engagement

• Partner with UX, marketing and content teams to develop user experiences across gartner.com.
• Use data and user feedback to identify friction points and opportunities for improvement.
• Collaborate on A/B tests and usability studies to validate hypotheses.

Collaborate Across Teams

• Work closely with engineering to ensure timely and high-quality delivery.
• Align with marketing, SEO, and analytics teams to support campaign and content strategies.
• Serve as the voice of the user in cross-functional discussions.

Monitor Performance and Drive Outcomes

• Track and report on KPIs such as engagement and conversion.
• Analyze site performance and user behavior to inform decisions.
• Continuously iterate based on insights and feedback.

What You’ll Need:

• 3+ years of experience in product management, preferably in digital or web platforms.
• Strong understanding of UX principles, web analytics, and lean methodologies.
• Experience working with CMS platforms and agile development teams.
• Excellent communication and stakeholder management skills.
• Familiarity with Google Analytics and Jira.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:101077

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