People & Culture Coordinator - job 1 of 2

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

About the role

At Four Seasons, our people make the difference!  We live by the Golden Rule and believe in strong personal connections, working together, having fun and respecting each other’s contributions.  In our People & Culture department we provide support to all our team members in ensuring our culture is strong and making FS Scottsdale a great place to work!   We are looking for an enthusiastic People & Culture Coordinator who is passionate about service, creative, have strong organizational skills and want to contribute to being an ambassador in creating a positive and inclusive environment for all employees.

What you will do

Employee Relations & Engagement:

• The Welcome Leader: Serve as the friendly, approachable first point of contact for employees and candidates.

• Event Coordination: Assist with planning and executing key employee events, such as the Annual Party, Staff Appreciation Events, Service Awards, and Onboarding activities.

• Manage and maintain the Recognition Program and oversee the suggestion box to gather employee feedback.

• Create and distribute engaging employee communications, including newsletters, flyers, and other updates.

• Maintain and update bulletin boards and Engage platform to share relevant company information.

• Collaborate on initiatives to celebrate and appreciate employees, such as Employee of the Month and themed events.

Recruitment & Onboarding Support:

• Assist in the full recruitment process, including creating job requisitions, posting job ads, screening candidates, scheduling interviews, extending offers, and handling new hire paperwork.

• Manage background checks and E-Verify processes, ensuring compliance with legal requirements.

• Schedule and coordinate new hire first-day activities and facilitate a smooth onboarding experience.

• Keep managers informed of upcoming introductory reviews to ensure timely completion.

• Assist with benefits enrollment for new hires, during Open Enrollment, and for Qualifying Events.

• Share benefit updates with employees, including information on medical, dental, vision, 401k, and more.

Administrative Support:

• Manage HRIS (Workday) system, ensuring accurate and timely data entry for employee records.

• Perform general administrative duties such as typing, filing, copying, faxing, and answering phones according to company standards.

• Maintain and update electronic and physical records to ensure they are accurate and up to date.

• Address employee inquiries regarding employment, benefits, policies, and more while ensuring confidentiality.

• Run monthly, quarterly, and annual reports, including conducting audits to ensure data integrity.

• Uphold strict confidentiality when handling sensitive information such as personal, medical, and employment data.

Behavioral Expectations:

• Maintain a clean, organized, and professional work environment.

• Foster positive relationships with co-workers and supervisors by working harmoniously and professionally.

• Be a self-starter, follow directions thoroughly, and require minimal supervision while understanding employee needs.

• Exhibit curiosity about HR practices and hotel operations, proactively seeking solutions and ideas.

• Represent the People & Culture department professionally and maintain an open-door policy to encourage communication.

• Consistently meet deadlines and demonstrate the ability to multitask efficiently.

• Anticipate, prevent, identify, and solve workplace problems proactively.

• Perform other duties as assigned by management.

Qualifications:

• Strong organizational and multitasking skills with the ability to manage multiple priorities.

• Excellent written and verbal communication skills.

• Professional demeanor with a high level of confidentiality and discretion.

• Basic understanding of federal and state regulations related to HR.

• Proficiency in HRIS systems (Workday preferred).

• Enthusiasm for employee engagement and fostering a positive workplace culture.

What you bring

Ideal candidate will have:

• Proficiency in the English language

• Bi-lingual in Spanish preferred

• Strong interpersonal skills and attention to detail

• At least one year in administrative position

• Ability to work in fast pace environment and stay organized while delivering accurate results in timely manner

• Knowledge of the following applications (preferred but not required) -  (Workday HRIS, Canva Graphic Design application, Microsoft Office Suite)

What we offer: 

• Compensation: $25.50 - $26.65 per hour

• Energizing Employee Culture where you are encouraged to be your true self!

• Comprehensive learning and development programs to help you master your craft.

• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay

• 401(k) Retirement Plan including Employer Matching Program

• Inclusive and diverse employee engagement & recognition events all year-round.

• Exclusive discount and travel programs with Four Seasons

• Complimentary Employee Meals

• And so much more!

Schedule & Hours:

• This is a full-time position 

• This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume. 

Visa Requirements:

• US work authorization is required

Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSChicago

Twitter: @FSChicago

Facebook: https://www.facebook.com/FourSeasonsHotelChicago/

Career Opportunities:  jobs.fourseasons.com

LinkedIn:  https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn More About Who We Are:  We Are Four Seasons

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.

Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company!   We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf