Equipment Finance Collections Specialist II
This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. May provide training for less experienced specialists in the work group.
Responsibilities
- Outbound/Inbound Calls - Performs a full range of collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that facilitate the daily workflow within medium to high complexity levels. Interfaces with Sales, Operations and Finance departments to resolve billing and collection issues.
- Operations and Administration - Performs duties and special projects as assigned by Management to ensure operational efficiency. Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures. Completes required training by established deadlines.
Qualifications
Bachelor's Degree
- OR -
High School Diploma/GED and 4 years of experience in Collections, Customer Service, or Financial Services
Additional Requirements:
Excellent written and verbal communication skills
Business professional phone etiquette
Attention to detail
Ability to negotiate
Call-center or similar experience
Preferred Qualifications:
High volume collections experience
Large Financial Institution or Banking industry experience
Mid-stage commercial collections experience
Intermediate skip-tracing experience
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Lead business development and team sales efforts as a Financial Sales Manager at First Citizens Bank's Lake Oswego branch.
Experienced finance professional needed to lead hotel accounting operations and financial strategy as Director of Finance.
Step into a leadership role at American Express as Director-Controller, driving strategic decisions and financial oversight for AMEX Assurance Company.
Palo Alto Networks seeks a detail-oriented Senior Revenue Analyst to drive improvements in revenue processes and make a significant impact in cybersecurity finance.
Join American Express as a Manager in SOX Risk Management, where you'll enhance the company's internal controls and influence strategic financial decisions.
An experienced underwriter is needed to manage and develop profitable middle market insurance business at Liberty Mutual.
Join American Express as a Manager of Financial Systems to drive innovative automation in finance processes and lead impactful projects.
We're looking for a detail-oriented Revenue Cycle Analyst - Credits Specialist to join Tend and help enhance our financial operations while supporting our mission to redefine dental care.
Wiz seeks a skilled Corporate FP&A Associate to drive financial planning and analysis in a fast-paced environment.
Seeking a Director of Financial Aid to lead compliance and operations for student financial aid programs at Unitek Learning in a hybrid work setting.
Become a pivotal leader at BBVA, driving strategic distribution and portfolio solutions in the Global Transactional Banking division.
Become a key player at Global Atlantic as the VP of Investment Accounting, driving financial integrity in renewables.
A finance professional with strong treasury expertise is needed to lead cash operations and risk management remotely for Bird on a 6-month contract.
Operation Smile Madagascar is seeking a Finance & Administration Manager to lead financial planning and compliance efforts in support of their mission.
More than 125 years. Over 10,000 people strong. While we began as a small-town bank with a single branch, today’s First Citizens has more than 550 branches from coast to coast. We are the largest family-controlled banks in the United States. And ...
11 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
