Customer Success Manager- NY
Skills
- Strong communication skills
- Experience in consulting or customer success
- Technical knowledge of APIs and Webhooks
- Data analytics abilities
- Adaptability in fast-paced environments
Responsibilities
- Proactively manage accounts to maximize customer value and drive business growth.
- Lead customers through onboarding and implementation plans.
- Develop strategies to increase product adoption.
- Integrate DevRev with customers’ existing tool stacks.
- Conduct data analyses to share insights with stakeholders.
- Identify and lead interventions to address customer risk.
Education
- Bachelor's degree in a relevant field
Benefits
- Competitive salary
- Health insurance
- 401(k) with company match
- Flexible work hours
- Professional development opportunities
Average salary estimate
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