Business Process Intern

Description

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Job Summary

The Business Process Intern will be responsible for executing administrative duties and projects as required. This temporary position focuses on completing projects and work activities within the Business Process and Compliance team, and building skills and knowledge related to the development of business process and general organizational compliance. This position reports to the Director of Business Process and Compliance and has no direct reports. Typically, internships are for a period of no more than 3 months. 

Key Job Responsibilities:

· Reliable attendance and punctuality.

· Create documents, using MS Office products such as Excel and Word, related to assigned projects.

· Interact with others regarding information needed to successfully complete tasks.

· Utilize professional writing skills to assist in the development/revision of Concentric controlled documents. 

· Support the development of Concentric’s Quality Management System and application of the Document Control Policy across the organization.

· Directly support the migration of company policies and procedures to new standard templates, including basic reformatting.

· Work with various departments and subject matter experts to complete or update existing policies and procedures to align with the overall company objectives and best practices. 

· Oversee document control number listing and documents on both Quality Central and Document Central SharePoint sites.

· Assist with the development of new policies and procedures as needed.

· Create pivot tables, V lookups, and sort data. 

· Create, edit, and draft employee communications as appropriate.

· Other duties as assigned by supervisor.

Key Performance Measurements:

· Successful completion of projects in a timely manner with 100% accuracy.

· Other key performance measurements as determined by the direct supervisor.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Requirements

· Bachelor’s degree in business administration, management or related field or studying toward a degree in business administration or related field.

· Must pass a background check and drug screen. 

· Ability to be a team player.

· Excellent record keeping and documentation skills.

· Excellent written and verbal communication skills.

· Highly skilled at wordsmithing and can articulate ideas effectively in writing. 

· Works comfortably under pressure and meets tight deadlines.

· Proficient in email, MS Office, and SharePoint.

· Remarkable organizational and conflict management skills.

· Strong decision-making and problem-solving skills.

· Meticulous attention to detail.

· Strong analytical skills to complete tasks requiring research.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up 50 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self-awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility locations, Concentric office space, hotels, and more. The noise level in the work environment is moderate to heavy requiring hearing protection (customer locations).

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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