Clinical Program Manager - Downtown Lofts - 10510

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by: 

·         Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible. 

·         Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services. 

·         Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve. 

·         Achieving excellence through continuous quality assurance, innovation and professional development. 

·         Using resources judiciously and effectively.  

Assists in the development, management, and supervision of the Housing Supportive Services services and staff in accordance with the applicable policies and procedures establish by the Board of Directors, program funders, and management staff. This position oversees the day-to-day operations and provides clinical supervision of Housing Supportive Services staff.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.  The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance.  Please note that a start date will be scheduled once credentialing and privileging is complete.

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

• In collaboration with the Director and Associate Director of Housing Supportive Services recruits, interviews, hires, and trains new staff.
• Participates in providing care to program participants and facilitates team meetings as appropriate.
• Trains and assists staff as needed regarding job duties, including but not limited to case management activities, resident services workflows, HMIS and EHR data entry, interventions and documentation.
• Sets staff performance objectives to meet individual and department goals, as well as project requirements.
• Assures compliance with Medicaid requirements as directed.
• Assists with ensuring that HUD compliance/guidelines are met, participates in completing reports, and improving inter departmental workflow as assigned.
• Assists in the development and oversight of program budgets, grant applications, and completion of all required reports to funders as assigned.
• Assists in the implementation of quality improvement activities; provides oversight, implementation, documentation, and follow-up.
• Supports relationship with other external stakeholders such as MDHI/OneHome, DOH, DHA,Urban Institute, CSH, etc.
• Responsible for contributing to program oversight and reporting regarding program outcomes.
• Performs other duties as assigned.

• Knowledge and experience in the fields of substance abuse treatment, mental health, and homelessness.
• Consistently superb customer service skills; excellent interpersonal/assertive communications
• skills demonstrating a high degree of emotional intelligence.
• Program management and supervisory knowledge and skills.
• Knowledge of non-profit organizational management practices.
• Knowledge of basic accounting principles.
• Skill in negotiating and mediating, particularly in sensitive situations.
• Ability to foster a productive work team.
• Knowledge of HIPAA federal and state requirements.
• Must pass CBI check.
• Ability to pass automobile insurance carrier’s motor vehicle record investigation.
• Must have a valid Colorado Driver’s license and must meet CCH’s criteria to drive.

• Bachelor’s degree in a related field required. Experience may be substituted.
• Previous experience serving homeless population or in public health sector with grant oversight and program development experience preferred.
• Experience designing and implementing community wide support systems for at risk populations preferred.
• If licensed: Master’s degree in social work, or counseling required. Licensed as mental health provider (LCSW, LPC) required. LAC or CAC II license preferred.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.