Technical Support Engineer - job 1 of 4
Skills
- 2+ years in Technical Support.
- Experience in web development support.
- Understanding of internet fundamentals.
- Proficient in DNS and HTTP troubleshooting.
- Familiarity with command line and developer tools.
Responsibilities
- Solve technical inquiries via phone, email, chat, and social media.
- Assist customers with Cloudflare’s products and services.
- Collaborate cross-functionally to address various technical issues.
- Communicate customer needs back to the company for service improvement.
Education
- Bachelor's degree in Computer Science or related field.
Benefits
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Flexible work schedule.
- Professional development opportunities.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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