Senior Customer Success Manager
Skills
- Cloud security expertise
- Strong relationship-building
- Project management skills
- Data analysis capabilities
- Interpersonal communication
Responsibilities
- Manage the customer lifecycle post-contract, identifying relevant features to support business needs.
- Foster strong relationships with customers and internal teams.
- Lead retention efforts demonstrating product value.
- Execute business reviews delivering insights and recommendations.
- Analyze customer data to identify trends and risks.
Education
- Bachelor's degree
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- 401(k) Retirement Savings Plan
Average salary estimate
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