Customer Support Representative - Philadelphia, Full-time
Customer Service Representative
Position: Customer Service Representative
Location: On-site, Philladelphia
Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $18 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!
Why Choose Whizz:
Competitive Salary: Earn between $18 - $20 per hour, based on your skills and experience.
Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.
Salary Growth Potential: Show your commitment and watch your salary grow.
Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.
Responsibilities:
- Advise current and prospective customers.
- Communicate effectively with customers in person.
- Explain bike features and functions to customers.
- Assist customers in choosing a bicycle model, battery type, accessories and services.
- Manage customer onboarding and payments.
- Maintain document flow related to sales transactions.
- Working with current clients, including inspecting bikes and issuing fines.
- Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company.
- Prepare and submit necessary reports related to sales, inventory, and store operations.
- Adhere to the organization of the store to maintain a welcoming environment.
- Track inventory levels and ensure accurate stock levels.
- Coordinate stock transfer and fulfillment as needed.
- Assist with store opening and store closing duties, as required.
- Perform general office and administrative tasks.
- Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow.
- Be flexible and available to work shifts across Monday through Sunday, as scheduled.
- Exceptional written and verbal communication skills.
- Ability to build rapport and effectively engage with diverse personalities.
- Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools.
- Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment.
- Flexibility and availability to work on both weekdays and weekends.
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
Training Provided: We believe in empowering you to reach new heights.
Commute on Us: Make your daily journey smoother and cost-effective.
401(k) Retirement Plan: Invest in your future.
Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
Flexible 8-hour Shifts: Balance work and life seamlessly.
Competitive Salary: $18 - $20 per hour.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Take on a key role at Whizz as our Head of Finance, leading financial strategy for a rapidly growing e-bike subscription service.
Become a Customer Support Specialist at LollyLaw, helping legal firms thrive with our cutting-edge software solutions.
Bloomingdale's is looking for a Client Specialist to deliver exceptional service and drive sales in the Women's Ready to Wear department.
Mosaic is on the lookout for a detail-oriented Customer Service Generalist to join their dynamic team in Chantilly, VA.
Be the voice of compassion and professionalism as an After-Hours Call Center Sales Representative at Cogir Senior Living, where your role is vital in assisting families with their senior living choices.
Act as a trusted Web Security Solutions Advisor at Sectigo, helping customers understand and improve their website security through consultative guidance and support.
Lithia & Driveway is on the hunt for a proactive Website Support Specialist to support their network of dealership websites and enhance their digital presence.
Facilitate patient access and provide exceptional customer service as a Patient Access Navigator at Cooper University Health Care in Camden, NJ.
Join Expeditors as a Foreign Trade Zone Customer Service Representative and be part of a dynamic team dedicated to exceptional service in logistics.
Customer Service Representative role at Cornerstone Building Brands focused on order accuracy, customer support, and sales growth in a construction-related environment.
Fifth Third Bank is looking for a dedicated Lead CSR/Teller to provide exceptional customer service and support in Wyoming, MI.
Take charge as a Call Center Manager at Sodexo, where you will guide a team dedicated to providing exceptional healthcare service management.
Join Dynamic Lifecycle Innovations as a Customer Experience Coordinator to support exceptional customer experiences in a vibrant, values-driven organization.
Become a part of Genesis Call Center as a Customer Care Representative, where you can work from home and support major brands.
At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit histor...
58 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
