Compliance Generalist

Description

Summary/Objective: 

As a CHJC employee, the Compliance Generalist is committed to creating opportunities to enhance lives one relationship at a time. Additionally, the Compliance Generalist focuses on and emphasizes the following values: safety and permanency for all service recipients; respect and compassion at the forefront of every interaction; integrity threaded through each decision; excellence as an expectation and standard, never to be lowered; and stewardship carried out for the benefit of our service recipients and community. 

The Compliance Generalist is responsible for supporting the agency’s compliance program by ensuring adherence to all applicable federal, state, and local regulations, as well as internal policies and procedures. This position plays a key role in promoting a culture of ethical conduct and continuous improvement across all CHJC programs and services.

Essential Functions:

Under the leadership of the Director of Compliance, the Compliance Generalist must possess strong analytical, organizational, and communication skills, maintain confidentiality, and demonstrate professionalism and integrity.

The Compliance Generalist will:

· Assist in the development, implementation, and maintenance of the agency’s compliance program

· Conduct internal audits and reviews to assess compliance with applicable laws, regulations, and internal policies

· Support the investigation and resolution of compliance concerns and incidents

· Collaborate with program leadership to ensure operational practices align with regulatory requirements

· Maintain accurate documentation of compliance activities, including investigations, audits, and corrective actions

· Assist in the development and delivery of compliance-related training for staff

· Monitor regulatory updates and communicate relevant changes to appropriate stakeholders

· Prepare compliance reports for internal leadership and external agencies as required

· Participate in quality improvement initiatives and support accreditation readiness efforts

· Maintain familiarity with laws, policies, and regulations impacting agency services

Work Environment:

Office environment will require occasional travel to community events, conferences and/or meetings. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments. Exposure to noise and occasional physical activity may occur. May have contact with service recipients that are agitated and/or confused. Some risk is involved working with service recipients with serious mental illnesses.

Physical Demands:

This position involves standing, walking, bending, stooping, and reaching as needed to access files, attend meetings, and interact with staff across departments. Occasionally, the employee may need to lift and carry items weighing up to 50 pounds, such as files. Fine motor skills are essential for typing, writing, and handling documents. This position also demands sufficient visual acuity to read printed materials and computer screens, as well as an auditory ability to communicate effectively in person and through phone or video conferencing. Additionally, occasional travel within the service area may be required for audits, training, or site visits. Reasonable accommodation can be provided to enable individuals with disabilities to perform essential functions.

Position Type/Expected Hours of Work:

Full-time, traditional hours required along with occasionally some non-traditional hours. This position is required to work on-site, and off-site occasionally.

Travel:

Travel is required throughout the service area. To maintain current partnerships and assess new partnerships, occasional travel throughout the state will also be required.

Required Education and Experience: 

Associate’s degree in social work, Legal Studies, human services, or Healthcare Administration is preferred. 

Minimum of two (2) years of experience in compliance, quality assurance, regulatory affairs or related field preferably in healthcare, human services, or nonprofit setting. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook) required.

Requirements

Skills / Abilities / Knowledge:

Strong organizational abilities and attention to detail are essential. Must have excellent interpersonal and communication skills and be a team player. Must be able to work with confidential information in an ethical and unbiased manner. Ability to work with diverse populations and demonstrate professionalism, tact, and diplomacy. Must be self-directed and able to manage multiple priorities effectively.

Additional Eligibility Qualifications: 

Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health, and Office of Children and Family Services along with ongoing clearances and exclusion checks. These include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance, and eligibility to work in the United States. A valid NYS driver’s license is required. Corporate Compliance, HIPAA Privacy and Security, Workplace Harassment and Discrimination Training, and other required trainings will be completed following date of hire.