Senior Lead, Business Intelligence

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are looking for a Senior Lead, Business Intelligence, to join our growing team! In this role, you will be a senior individual contributor responsible for delivering enterprise-wide reporting solutions, standardized metrics, and data-driven insights. You will lead the design, development, and deployment of business intelligence tools and dashboards to support strategic and operational decision-making across the organization. You will work closely with data engineering, business stakeholders, and other analysts to ensure the availability of accurate, consistent, and actionable data. While this is not a people management role, you will provide technical leadership across BI initiatives, mentor junior analysts, and champion best practices in reporting, visualization, and data governance.

As a Senior Lead, Business Intelligence, your duties and responsibilities will include:

• Lead the design and implementation of reporting solutions using tools such as Power BI, Tableau, Looker, or QlikSense, delivering consistent enterprise metrics
• Translate business requirements into intuitive dashboards, KPIs, and self-service BI capabilities that support decision-making across departments
• Partner with the data engineering team to define and build curated datasets, semantic layers, and data models for BI use
• Create and maintain reusable reporting assets, ensuring scalability, maintainability, and version control
• Develop and document enterprise data definitions and logic to support consistent KPI reporting
• Contribute to platform documentation, governance standards, and deployment processes
• Serve as a subject matter expert for BI tools and data visualization best practices
• Mentor junior team members and participate in code reviews, design sessions, and knowledge sharing
• Proactively identify opportunities to enhance existing reporting processes and automate manual workflows

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Computer Science, MIS, Data Analytics, or a related field
• 5+ years of experience in BI development, data analysis, or a related technical role
• Strong hands-on experience with at least one major BI platform: Power BI, Tableau, Looker, SSRS, or Qlik
• Proficient in SQL and experienced with data modeling and query optimization
• Exposure to cloud platforms such as Google Cloud Platform or Microsoft Azure
• Solid understanding of data warehousing, dimensional modeling, and analytics architecture
• Familiarity with source control, SDLC practices, and BI platform governance
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent communication skills with the ability to engage both technical and non-technical audiences

BONUS POINTS FOR:

• Experience working with enterprise data models and centralized metric frameworks
• Familiarity with scripting languages like Python or R
• Knowledge of LookML or semantic layer configuration for governed reporting

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice