Operations Analytics Associate

Hi, we're Oscar. We're hiring a Operations Analytics Associate to join our Operations Intelligence team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will partner across the organization to identify and manage inefficiencies proactively in the business. You will support departments in scoping, analyzing and monitoring performance of key financial and utilization metrics in service of company goals. You will independently drive the scoping & execution of analytical requests, including working with stakeholders to define key questions, scope methodologies and results. You may at times be called upon to speak to prepared analysis both internally and externally.

You will report to the Manager, Data Analytics.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $115,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Own insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers and Associate Directors
• Analyze data to support business teams in making better informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
• Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our user's needs evolve
• Identify opportunities to create models and tools that produce relevant insights to identify healthcare inefficiencies and generate insights to remove inefficiencies
• Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
• Support other strategic projects as assigned to meet business needs
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 3+ years of technical work experience using analytical tools and writing analytical reports
• 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by 5+ examples / projects of presenting analysis to Leadership (Director+)
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets
• 1+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
• 2+ years experience in healthcare or insurance industry

Bonus Points

• Experience using Python or R

• Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experience
• 1+ years claims data experience from a payer or provider perspective