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Associate Director, AI Success

Braze is seeking an Associate Director for AI Success to lead customer success initiatives, leveraging analytics and product insights to ensure customer satisfaction and drive business value.

Skills

  • Analytical skills
  • Excellent communication
  • Customer engagement
  • Project management
  • Data analysis

Responsibilities

  • Drive renewals, upsells, and expansions through customer collaboration
  • Conduct analysis using Excel and SQL for data-driven presentations
  • Develop deep understanding of customer contexts and pain points
  • Communicate customer needs to product and marketing teams
  • Lead the AI transformation in marketing technology

Education

  • Bachelor's degree in relevant field
  • Prior experience in customer success or strategy consulting

Benefits

  • Competitive compensation including equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive health benefit plans
  • Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Braze
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Bill Magnuson
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Average salary estimate

$209982 / YEARLY (est.)
min
max
$194340K
$225624K

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$194,340/yr - $225,624/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 10, 2025

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