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Job details

AI Success Manager

Braze is seeking an AI Success Manager to ensure customer success with our product, collaborating closely with teams to drive renewals and upsells while contributing to product development through customer insights.

Skills

  • Customer relationship management
  • Data analysis skills (Excel, SQL)
  • Strategic thinking
  • Strong communication skills
  • Technical proficiency in marketing technology

Responsibilities

  • Build meaningful relationships with customer organizations
  • Drive success of AI use cases with customers
  • Collaborate with sales team for renewals and upselling
  • Develop understanding of customer business context
  • Conduct data analysis and present insights
  • Communicate customer needs to product and marketing teams

Education

  • Bachelor's degree or higher
  • Prior experience in strategy consulting preferred

Benefits

  • Competitive compensation including equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive health benefits
  • Family services and parental leave
  • Professional development opportunities
  • Community giving initiatives
To read the complete job description, please click on the ‘Apply’ button
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CEO of Braze
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Bill Magnuson
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Average salary estimate

$159139.5 / YEARLY (est.)
min
max
$146150K
$172129K

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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$146,150/yr - $172,129/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 10, 2025

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