Patient Care Coordinator | Homecare Referral Center

Avera at Home Mitchell

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$26.75 - $40.00

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for working in partnership with facilities, discharge planners, clinic staff and healthcare workers to promote home healthcare, hospice and Care Transitions with the goal to provide a smooth transition from the acute, skilled nursing facility and clinic setting to the home. Builds relationships with referral sources to provide education on what Avera can offer their patients. Assists in providing education to patients, families and facilities on what home health, hospice and Care Transitions programs are. Once reviews patient's qualifications and initiates referral to designated program. ​​

What you will do

• Attends multidisciplinary and discharge planning meetings to assess, plan and evaluate discharge plan for home care needs.
• Functions as a liaison between health care facilities, clinics, and physicians in the coordination of discharge planning needs for homecare services.
• Serves as a resource to area healthcare facilities, physicians, discharge planning and other staff regarding home care and hospice services.
• Provides education to staff in relation to home healthcare, hospice and home medical equipment services.
• Knowledge and skills sufficient to integrate the use of health care technology and/or information management systems into the referral process for patients.
• Interviews patients/families in the hospital, nursing home and clinic to assess and evaluate patient for home care appropriateness.
• As part of the initial referral evaluation, verifies home health and hospice benefits according to payor plans.
• Initiates referral process and interdisciplinary communication.
• Coordinates the completion for homecare referral forms, releases, face to face, physician orders, and other documentation for homecare or hospice.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Drivers License - Licensing Board Upon Hire

Preferred Education, License/Certification, or Work Experience:

• Bachelor's in Healthcare, Sales, or Business
• Training and experience in health care related field, home health or hospice.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.