Director, Site Services

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.  

As the Director, Site Services you are responsible for the strategic and operational oversight of all non-technical facilities services across multiple U.S. facilities encompassing commercial operations, corporate functions, and manufacturing. This role ensures a safe, well-maintained, and productive work environment by managing site-wide services such as security, janitorial services, space planning, mailroom operations, landscaping, interior maintenance (e.g., painting and carpeting), and the company restaurant. The Director will lead a team of site services professionals and work cross-functionally with business and manufacturing leaders to support the evolving needs of the site(s.)

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country. 

Responsibilities:  

Leadership & People Management

• Lead, develop, and manage a team of site services staff, including managers and service vendors.

• Promote a strong customer service mindset and a culture of continuous improvement.

• Ensure compliance with company policies, safety standards, and applicable regulations.

Facilities Operations Oversight

• Oversee the day-to-day operations of all soft facilities management functions, including:

• The US National Security Program includes crisis management, onsite security, access control, and security oversight for meetings.

• Janitorial services; supporting daily operations and special events.

• Mailroom services and courier coordination

• Landscaping, grounds maintenance, and exterior upkeep

• Interior space planning, office moves, and workplace design. 

• Operation of the onsite company restaurant

• Oversee property management for facilities.

Workplace Strategy, Project Management & Space Optimization

• Partner with stakeholders to develop and implement a site space strategy that aligns with business growth, enhances operational efficiency, and supports work models.

• Drive planning and execution of office and site layouts, covering seating strategy, occupancy forecasting, renovations, and workspace enhancements.

• Lead planning and execution of a variety of site and facility projects, including Master Site Planning and real estate initiatives.

• Ensure alignment of workplace services—including amenities, furniture, audiovisual systems, and sound masking—with employee needs.

Budgeting & Cost Control

• Develop and manage the annual budget for Site Services, ensuring responsible spending and alignment with site priorities.

• Identify cost-saving opportunities without compromising quality or compliance.

Cross-functional Collaboration

• Work closely with leaders across manufacturing, HR, IT, EHS, and corporate teams to ensure site services align with business and operational goals.

• Support company events, crisis response, and special projects as needed.

Requirements: 

• Bachelor’s degree in business administration, Hospitality Management, Facilities Management, Operations, law enforcement or related field; advanced degree preferred.

• 8+ years of management experience in workplace strategy, facilities, or site services management, preferably in a mixed-use environment with manufacturing, commercial, and corporate functions.

• Demonstrated success in leading diverse teams and overseeing vendor partnerships to deliver strategic space planning and workplace initiatives within a corporate setting.

• Expertise in site planning, soft facilities management, and ensuring workplace safety and compliance standards.

• Excellent organizational, communication, presentation and stakeholder management skills.

• The ability to manage multiple priorities in a dynamic, fast-paced environment.

• Solid grasp of hybrid work trends, space utilization analytics, and employee-centered workplace design principles.

• Analytical and data-driven, with the ability to interpret workplace insights to inform decision-making.

• Flexible and willing to travel based on business needs.

Physical Requirements:

• Ability to sit or stand for extended periods in an office setting.

• Occasional walking through facilities, including stairs, or outdoor grounds.

• Ability to lift and carry materials up to 25 lbs. on occasion.

• Ability to travel between sites, including walking, driving, or flying, as required.

• May occasionally be exposed to moderate noise levels and changing temperatures in site environment.

Role will be in Parsippany, NJ. 

Ferring + you    

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry’s most impressive people, these are just some of the ways we live our "People First" philosophy.    

Our Compensation and Benefits   

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $165,000 to $186,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of an annual bonus - payouts are based on individual and company performance.

Benefits for this role include comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees, a 401k plan and company match, short and long-term disability coverage, basic life insurance, wellness benefits, reimbursement for certain tuition expenses, sick time of 1 hour per 30 hours worked, vacation time for full time employees to accrue up to 120 hours in the first four (4) years of employment, and 160 hours in the fifth (5th) year of employment as well as 15 paid holidays per year. We are proud to offer paid parental leave subject to a minimum period of employment at Ferring. 

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.   

Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.    

We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.