Vice President, Pricing Strategy & Competitive Intelligence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.

The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.   

Key Responsibilities

The Vice President, Pricing Strategy & Competitive Intelligence is responsible for:

Pressure testing existing pricing strategies, identifying new opportunities, and developing an actionable mid-long term pricing vision all anchored to our core pricing principles

• Oversee and lead all pricing strategy projects
• Pressure test existing pricing initiatives across partner segments and countries to drive enhancements
• Develop critical and thought-provoking analyses that support the evolution of our pricing strategies
• Develop mid-to-long term pricing roadmaps and drive buy-in with senior leadership and key business partners
• Stay abreast of Regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies
• Provide consultative support to Regional Pricing teams to support them in advancing key pricing initiatives
• Develop materials to educate and update business partners and senior leadership on payment dynamics along with strategic implications to AXP

Building and maintaining a global, best in class view of competitive network and acquirer pricing through research, analysis, and modeling; and driving the strategic work on evolving our core pricing principles to align price with value delivered to our merchants

• Oversee, maintain and lead all Competitive Intelligence (CI) activity, models, and pricing strategy projects to support optimal decision making
• Stay abreast of regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies
• Refine existing merchant pricing initiatives across merchant segments and countries
• Design merchant pricing strategies for new emerging payment models
• Provide consultative support to Regional Pricing teams on all competitive intelligence projects
• Develop internal and external materials to educate and update business

Required Qualifications:

• 10+ Years’ experience in pricing or business-related discipline
• Able to engage, motivate and develop a team of high-performing, high-energy colleagues
• Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment
• Strong strategic decision-making and influencing skills with ability to assess key decision levers, make recommendations and balance shareholder and customer objectives
• Excellent problem-solving skills with ability to translate complex technical terms into key insights with linkages to business strategies and objectives
• Superior written and oral communication and presentation skills
• Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously
• Knowledge of proprietary acquiring systems 
• ·    MBA or other professional qualification preferred

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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