Senior Manager-G&L Product Marketing - job 9 of 12

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Commercial Services – Global and US Large Enterprises business (G&L) manages American Express’ largest and strategically important commercial clients – driving differentiated value and providing solutions that meet the diverse and global needs of the company’s most valuable customers.

The G&L segment vision is to deliver a best-in-class T&E proposition and meet a growing set of our customers’ B2B payment needs.  The Senior Manager will be supporting all aspects of the go-to-market strategy and engagement for our digital and payments products in their region for our key global Corporate Clients.  This position will work with cross-functional teams, including local GCS Marketing, Brand, Sales, Account Development, and the global Product Teams to drive customer adoption and engagement. 

Senior Manager-G&L Product Marketing will support build of a cross-channel strategy, creative development with an external Agency, budget and channel management and analysis of campaign performance. They will possess outstanding analytics, thought leadership, strategic thinking, communication, and organizational skills, and will have a proven record of excellence operating independently across multiple time-zones.

We are seeking a talented professional who will work to evolve our product marketing globally with strong marketing, communications, and creative abilities with a desire to make a big impact.

Key Responsibilities:

• Project manage market and regional launch activities for key product launches
• Assist with management and tracking of complex stakeholder relationships
• Creating and analyzing tracking metrics of initiatives, campaigns, and team performance.
• Work with team to define and develop assets, including live demos, prototypes, and video content in partnership with external audiences
• Assist with mapping customer needs and develop a rigorous data-driven segmentation of target profiles by product
• Contribute to the culture of learning, insight, and collaboration with enterprise partner
• Lead a team of 3 to deliver on goals

 Minimum Qualifications:

• Great leadership and proven skills in project planning and strategic thinking
• Ability to build relationships, influence constituents broadly across the organization and collaborate on problems with multiple stakeholders
• Project management and results leadership skills to develop and accomplish action plans.
• Experience in planning and executing Customer and/or Product Marketing across multiple mediums and channels
• Excellent written and verbal communication skills with attention to detail
• Impeccable time management and ability to plan across time zones
• Ability to distil complex digital concepts into straight forward communications
• Skills as a change agent who is not afraid to challenge the status quo.
• Ability to engage and inspire your peers or a team.
• Innovative problem solver with the ability to implement a strategy.
• Typically holds a degree in communications or marketing (or has equivalent work experience)

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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