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Sales Development Representative, Resy - job 1 of 5

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Resy is seeking enthusiastic Sales Development Representatives to join our team. In this role, you will generate new business opportunities by following proven processes in order to turn prospects into business accounts. We are seeking highly driven, results-oriented individuals who are eager to learn the fundamentals of sales through coaching and training.

In this position you will learn about sales fundamentals and what it means to qualify a lead. Here, you will master how to generate and manage the top of the sales funnel while learning the basics of closing deals in the bottom of funnel.

WHAT YOU'LL DO:

· Research restaurant openings with the intention of adding new leads to pre-existing pipeline

· Leverage in-office CRM tools to prospect into specific geographic territories

· Develop targeting strategies within given territory to generate new business opportunities

· Create opportunities via cold call, email and social outreach to be passed to your Sales Account Executives

· Work alongside Management to build off existing strategy based on updates to the restaurant landscape, both internally and externally

· Maintain an organized pipeline and activity records using Salesforce.com

· Learn the basics of working with sales technologies in order to maintain an organized sales pipeline, track communication in relation to prospects, and actively report on day to day business activities.

WHO YOU ARE:

· Bachelor’s Degree or equivalent experience

· 0-3 years of sales or related business experience

· A commanding desire to learn, succeed and grow

· Strong passion for and understanding of restaurants and the hospitality industry

· Tenacious attitude and ability to self-motivate and drive toward success

· Organized and able to be resilient in a dynamic sales environment

· Prior restaurant experience – not required, but a plus!

Salary Range: $20.00 to $33.65 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$55806 / YEARLY (est.)
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$41600K
$70012K

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

5880 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 7, 2025

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