At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Additional perks & benefits for year round employees
POSITION SUMMARY
In this role, you’ll bring our culture and values to life through impactful training programs, thoughtful onboarding, clear communication, and meaningful engagement initiatives. You’ll play a key role in ensuring team members feel connected, informed and inspired to thrive at Stratton. This is a full-time year-round benefit eligible position. The salaried compensation range for this role is $50,000 - $60,000 annually.
ESSENTIAL DUTIES
Design and deliver employee training and orientation programs
Lead guest service training initiatives that elevate the employee and guest experience
Partner with managers to create seasonal and role-specific learning opportunities
Manage orientation logistics and support onboarding processes
Oversee internal communications (SharePoint, Teams, newsletters, Employee App, updates)
Plan and promote employee engagement events
Administer rewards and recognition programs, including service awards to celebrate employee excellence and milestones
Track and analyze training and engagement metrics to identify improvement opportunities
Collaborate with resort leaders and HR team to foster a positive, values-based culture
Provide general HR support as needed across functions
Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
Highschool Diploma, or equivalent, required
Bachelor’s degree in business, communications, education, or related field, preferred
Direct experience is valued in lieu of formal education
Experience:
2+ years of experience in training, employee development, communications or HR
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Strong written, verbal, and presentation skills
Excellent organizational skills and attention to detail
Proficiency in Microsoft Office and the ability to learn new software quickly
Passion for people, curiosity, and a proactive approach
Experience in training, engagement, and/or internal communication strategies
Ability to communicate complex ideas clearly and deliver engaging content
Willingness to support seasonal and operational initiatives across the resort
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role requires a consistent presence on weekends and holidays to support operations, as well as occasional evening shifts to assist with engagement events and resort needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
An Equal Opportunity Employer
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