Alembic is where top engineers are solving marketing's hardest problem: proving what actually works. If you're looking for frontier technical challenges at an applied science company, this is the place.
At Alembic, we're not just building software, we're decoding the chaos of modern marketing. Join Alembic to build trusted systems that Fortune 100 companies use to make multimillion dollar decisions.
We're backed by leading tech luminaries including WndrCo (founded by DreamWorks founder Jeffrey Katzenberg), Jensen Huang, Joe Montana, and many more.
We're seeking a highly skilled and experienced individual to join our team. As a critical member of our team, you'll serve as the technical value champion throughout the customer lifecycle by leveraging platform expertise to showcase capabilities, analyze outcomes, and ensure customers achieve measurable business impact from their investment in the Alembic platform.
This role is crucial in powering the success of our company by bridging the gap between technical capabilities and business value, working across both the sales and customer success functions.
Drive technical proof points during sales process that increase win rates
Develop and execute sophisticated analyses that demonstrate clear ROI for customers
Create reusable technical methodologies that scale value demonstration across accounts
Deliver compelling technical demonstrations and presentations that articulate Alembic's unique value proposition
Analyze customer data to identify patterns, trends, and optimization opportunities
Increase customer retention and expansion through data-driven insights
Build trusted technical advisor relationships spanning prospect to mature customer stages
Collaborate with product teams to provide voice-of-customer input based on technical needs
Create and maintain technical documentation and best practices for customer success use cases
Technical Value Framework: Develop innovative methodologies for quantifying and demonstrating the business impact of our platform
Customer Success Strategy: Influence our approach to technical enablement and value realization across the customer lifecycle
Product Direction: Become a key voice in product development based on your deep understanding of customer technical needs
7+ years experience in technical analytics, data science, sales engineering, or similar technical roles
Strong Python / SQL skills with demonstrated ability to analyze complex datasets
Experience with data visualization tools and creating business-focused reports
Ability to translate technical concepts into accessible business insights
Strong presentation skills with experience delivering technical demonstrations
Proven ability to work effectively with both technical stakeholders and business users
Technical problem-solving orientation with attention to detail
Background spanning both pre-sales and post-sales technical roles
Experience with dashboard development
Demonstrated ability to build relationships as a technical advisor
Experience defining and measuring technical KPIs aligned to business goals
Understanding of attribution models and marketing analytics methodologies
Background working in SaaS or enterprise software environments
Specific experience with marketing analytics platforms or media measurement tools
API integration knowledge and experience with data transformation processes
Experience developing custom analytics solutions for enterprise clients
Background working with enterprise clients in marketing/advertising technology
Experience creating technical training materials
Knowledge of statistical analysis and experimental design
Experience in a hybrid sales/success function
We view hiring as a two-way conversation. We also believe speed is paramount in delivering a great candidate experience. We focus on getting to know who you are, what you want to do, and how you do your best work. We know you're busy, so we like to move through stages quickly. We'll ask you to introduce us to references at offer stage.
We'd love to share more with you. If you want to learn more about Alembic or this role, please let us know of your interest.
Hard problems with real impact: You'll tackle the hardest challenges in marketing analytics while building systems that influence multimillion-dollar decisions at Fortune 100 companies
Technical autonomy: You want ownership over technical decisions and the freedom to solve complex problems your way
Cutting-edge technology: Work with advanced AI/ML algorithms, composite AI solutions, private NVIDIA DGX clusters, and the latest in data processing at scale
Elite team: Join top engineers who thrive on challenging problems and high-impact work
Startup upside: Early-stage equity opportunity with experienced leadership and proven product-market fit
If you only want to tell people what to build instead of building and coding alongside them, we're not the environment for you
You prefer company practices with 100% built-out process for every detail
You prefer static over dynamic. Projects, priorities, and roles will adapt to your skill set and goals. Though we have real paying customers and a playbook for growth, we proudly remain an early-stage startup
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