Lead - Customer Success
Skills
- Technical understanding of SaaS products
- Strong analytical skills
- Data-driven decision making
- Influence and leadership
- Relationship building
- Organizational and communication skills
Responsibilities
- Develop strong relationships with customers to drive adoption and success.
- Become a subject matter expert in Zenoti’s platform.
- Analyze customer challenges and develop effective solutions.
- Leverage customer data for strategic decision-making.
- Lead customer conversations and influence stakeholders.
- Collaborate with cross-functional teams for seamless customer journeys.
- Manage multiple accounts and prioritize tasks effectively.
Education
- Bachelor's degree in Business or a related field (preferred)
Benefits
- Comprehensive health insurance
- Flexible working hours
- Opportunities for professional growth
- Collaborative work environment
Average salary estimate
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Our increasingly hectic and demanding world is fuelling explosive growth in the beauty and wellness industry. Zenoti develops extraordinary tools to help businesses in this industry scale and reach their full business potential. We're cloud softw...
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