AVP Transplant Program

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The Assistant Vice President (AVP) guides the continued development, implementation, and management of the organization’s solid organ transplant program. This position provides clinical and administrative leadership to all the solid organ transplant programs, including financial and operational efficiencies, personnel management, and coordination of administrative matters, strategy, and marketing functions of the programs.

The AVP for the Transplant Program is responsible for the development and implementation of the vision and the strategic plan of high quality, cost-effective, and integrated programs. This position also integrates with the organizational infrastructure to include systems and human resources, program and service development, facility resources, quality, utilization, fiscal, compliance and clinical management measures, marketing and public relations programs, managed care product development and relationships, outreach strategies, and internal communication.

The AVP for the Transplant Program is also responsible for continuing to identify and promote ways to improve the quality and efficiency of the ongoing operations. The position is responsible for the clinical operations and the quality of care provided by the transplant programs. He/she is charged with enhancing the value of all transplant services by increasing quality, constructing efficient care delivery models, and improving patient satisfaction. The candidate achieves and sustains the highest quality outcomes for our patients and support in the provision of quality patient care, patient flow, and customer service.

The AVP for the Transplant Program reports to the CEO of West Virginia University Hospitals, Inc. (WVUH) or designee and establishes/ maintains close working relationships with the Transplant Medical Director(s), transplant physicians, nursing, and administrative staff in order to ensure high quality, customer focused services. He/she is responsible for ensuring that compliance is maintained with all relevant regulatory and oversight bodies to include The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), United Network of Organ Sharing (UNOS), and Center for Organ Recovery and Education (CORE). Ideally, the successful candidate is a healthcare professional with demonstrated skills and experience in leading and implementing a successful transplant service – preferably in an academic medical center environment.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in hospital administration, healthcare administration, business administration, public health or a related field. Master’s degree preferred.

EXPERIENCE:

1. Significant leadership, mediation, political, and negotiation skills and abilities.

2. Demonstrated history of excelling in leadership positions with an emphasis on program growth.

3. Minimum of 5-10 years leadership experience in a clinical operations leadership role with expertise in the regulatory environment, preferably transplantation.

4. Ability to develop and manage clinical operations, strategic planning, operational improvement, compliance, marketing, and community relations.

5. Experience in management of personnel, payroll, budgets, capital, business planning, marketing, physician relations, and management of supervisory positions.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Responsible for the planning and development of the transplant service line.

2. Responsible for the overall management and operation of the transplant program and is directly involved in all aspects of the service line.

3. Leads and participates in the recruitment of the Transplant Medical Director(s), transplant physicians, and transplant staff.

4. Manages support service arrangements across functional areas and sets performance expectations for services not directly reporting to the transplant service line.

5. Develops annual and long-term volume, outcomes, and business goals for the transplant program

6. Accountable along with the Transplant Medical Directors for financial performance and achieving set business goals.

7. Oversees contracting and procedure development with external partners to provide transplant centric clinical and operational services.

8. Develops and fosters effective collaboration between clinical departments and other affiliated services to ensure an integrated approach to providing services and fulfilling clinical, research, and educational goals and objectives.

9. Functions as an effective liaison and intermediary between the various clinical departments who are primary stakeholders in the Transplant Service and the health system’s decision making and organizational structures.

10. Represents transplant services to the external market, as well as internally, through the application of community relations and marketing activities.

11. Actively promotes, and is involved with, the monitoring and documentation of the program’s clinical and administrative activities against established standards of care.

12. Develops new business strategies to enhance market share and improve overall performance.

13. Works with leadership teams throughout the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, and analyze and utilize information to develop and support management decisions. In general, coordinates the delivery of clinical care related to these areas in conjunction with the CEO and the transplant team, among others.

14. Develops sound plans and programs for quality, risk, and utilization management that will be necessary to establish and maintain national, state, and local certifications and accreditation. This includes meeting all UNOS reporting requirements, maintaining full TJC accreditation, as well as Medicare certification.

15. Communicates key information to the stakeholders of the services areas with respect to managed care, marketplace needs, the competitive environment, cost management, and customer-focused programs and services.

16. Develops and fosters a regional, national and international programmatic identity and reputation through education, scholarly work, academic endeavors and medical/transplant society participation.

17. Works with federal, state, and local governments on the development of potential legislation that may impact the transplant service

18. Works with internal WVUH payor contracting department to identify contracting options, liaison with payors, and negotiate /enforce contracts.

19. Works with finance to develop and validate mechanisms to capture and appropriately document transplant specific charges for billing and inclusion on the Medicare cost report

20. Oversees the implementation and ongoing functionality development of the EPIC Phoenix transplant EMR module(s).

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Sedentary; office environment position.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working conditions are normal office conditions.

SKILLS AND ABILITIES:

1. Strong communication and interpersonal, goal setting, budget management and performance improvement/quality management skills are needed.

2. High degree of professionalism and competence in dealing with multidisciplinary teams including physicians, administration, and financial staff.

3. Demonstrates an ability to mobilize and influence through clear communication of vision, direction, and expectations, as well as the ability to cope with the unknown and adapt quickly in a competitive, changing environment.

4. Strong knowledge of financial principles, cost reporting, and keeps abreast of technological advances and trends.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

500 SYSTEM Administration

Address:

1 Medical Center Drive

Morgantown

West Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.