People operations generalist - job 1 of 2

📐 About this role

The People operations and workplace experience/facilities manager is responsible for overseeing the day-to-day operations of our New York City office, ensuring a safe, comfortable, and efficient workplace for all employees. This role involves managing facilities, coordinating office services, and implementing initiatives that foster a positive and inclusive work culture. The ideal candidate will have a strong background in facilities management, a keen eye for detail, and a passion for creating exceptional workplace experiences.

🦸🏻‍♀️ Your responsibilities

1. Facilities Management:

   • Oversee the maintenance and upkeep of the office, including coordinating with vendors for cleaning, repairs, and equipment maintenance

   • Manage office space planning and layout, ensuring optimal use of space and compliance with safety regulations

   • Coordinate with IT and other departments to ensure all office technology and infrastructure are functioning properly

   • Handle all aspects of office move management, including planning, budgeting, and execution.

2. Workplace experience:

   • Develop and implement programs to enhance employee engagement and satisfaction.

   • Organize and manage office events, such as team-building activities, wellness programs, and social gatherings.

   • Ensure the office environment is welcoming and inclusive, fostering a sense of community and belonging.

   • Manage the office amenities, including kitchen supplies, snacks, and other employee perks

3. Health and safety:

   • Ensure compliance with all local, state, and federal health and safety regulations

   • Develop and maintain emergency preparedness plans and conduct regular safety drills

   • Oversee the implementation of health and safety protocols, including COVID-19 guidelines and other infectious disease prevention measures

4. Vendor management:

   • Select and manage relationships with vendors for office supplies, maintenance, and other services

   • Negotiate contracts and ensure vendors meet our standards for quality and service

5. Budget management:

   • Manage the facilities and workplace experience budget, ensuring cost-effective solutions and staying within financial constraints

   • Track and report on budget performance and make recommendations for cost savings

6. Employee support:

   • Serve as a point of contact for employee concerns and issues related to the office environment

   • Facilitate the onboarding process for new employees, ensuring a smooth transition into the office

   • Collaborate with HR to address any workplace issues and improve overall employee experience

7. Sustainability:

   • Implement and promote sustainable practices within the office, such as recycling programs and energy-efficient initiatives

   • Stay informed about the latest trends and best practices in workplace sustainability

⭐️ Is this you?

• Bachelor’s degree in Business Administration, Facility Management, or a related field

• 5+ years of experience in facilities management, workplace experience, or a similar role

• Strong project management skills and the ability to handle multiple tasks simultaneously

• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with employees and vendors

• Proficiency in Microsoft Office and other relevant software

• Knowledge of health and safety regulations and best practices

• Experience with budget management and cost control

• A proactive and solution-oriented mindset, with a focus on continuous improvement

• Ability to work effectively in a fast-paced, dynamic environment

🍩 Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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