Coordinator, Talent Operations

Reporting to the Talent Operations Manager, the Talent Operations Coordinator (TOC) supports the full employee lifecycle from onboarding through off-boarding. The TOC provides balanced execution support to the Talent team, across all North American entities. Your role will serve as the operational backbone of the Talent team, ensuring an excellent employee experience for approximately 8,000 employees. 

ONBOARDING

Process relocations through the vendor portal and manage exceptions

Ensure premium onboarding experience from day 1 by conducting new hire onboarding calls 

Own new hire compliance by completing I-9s and auditing of new hire paperwork

OFFBOARDING

Manage voluntary termination process.

Submit IT separation requests and partner with IT on employee equipment returns. 

Submit HR separation forms with final pay details. 

Draft and send exit emails to separating employees with required state documents

COMPLIANCE

Manage unemployment claims via the vendor portal.

Provide additional compliance support to the business, including state-required posters, handouts, reporting, follow-up, and communications. 

Support Compensation with minimum wage updates 

Create confirmation letters for off-cycle pay adjustments and in-role promotions. 

Create repayment and recoupment letters as needed.

SYSTEM PROCESSING

Submit LOAs, separations, title/manager/organizational changes as requested.

Ensure digital personnel files are complete; push updated documents for signature via 3rd party platform.

Assist in answering questions and issues within Zendesk related to IT, Payroll, and Benefits.

Level 1 Talent systems questions and issues (ECM, My Wings, and Amplify) 

Create SAP reports as requested (ad hoc from TBPs, COEs)

BENEFITS SUPPORT

Submit COBRA subsidies

Complete Qualified Medical Support Notices

Review and approve life event changes and support open enrollment

Support LOA management by collecting and submitting Leave of Absence documents to Third Party Administrator, tracking Workers' Compensation Light Duty Agreements, and supporting ADA requests

Assist Talent Business Partners with LOA Interactive and Return to Work processes

PROGRAM SUPPORT

Host on-site training events

Partner with COE’s on Talent Playbook updates and communications 

Process Tuition Assistance reimbursements

Support New Leader Assimilation trainings 

Provide coaching on tools & talent resources (Amplify, ECM)

Minimum High School diploma or equivalent (GED) required; Bachelor's degree strongly preferred

Success managing simultaneous projects

1+ years of experience providing excellent customer service to ensure premium experiences for employees

Working knowledge of the integration of leaves and benefits

Must be a proactive problem solver and team player who is detail-oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions

Ability to handle sensitive and confidential matters appropriately                                     

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $53,600 - $80,400 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.